Summary
Work History
Education
Skills
Extracurricular Activities
Timeline
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JUSTIN GREEN

Brandon,FL

Summary

Driven Cybersecurity Student with practical knowledge in risk management, data privacy and network security. Strong understanding of encryption algorithms, intrusion detection systems and firewall configurations. Demonstrated ability to implement system hardening techniques and conduct vulnerability assessments. Proven team player with problem-solving abilities and excellent communication skills that have contributed significantly to collaborative learning environments. Willing to relocate to New Jersey.

Work History

Customer Service Representative

Family Fence Company
Lithia, FL
  • Handle 50+ calls daily, with duties including setting up new customers, retrieving customer data, presenting relevant product information, and cancelling services
  • Upgrade service and offer additional service packages and options
  • Receive and process payment information
  • Consistently improve customer satisfaction through expert resolution of conflict, issues, and concerns
  • Schedule customer appointments and services

Sales Representative

T-Mobile
Morris Town, NJ
  • Interacted with customers in a busy crowded environment
  • Offered accessories and phone insurance to improve sales totals
  • Promoted customer satisfaction through personal interaction
  • Addressed customer questions and complaints daily
  • Assisted customers in selecting products that best fit their lifestyles, preferences, and personal needs
  • Collaborated in team environment to ensure work is evenly distributed, customers are efficiently served, and revenue opportunities are maximized

College Security

University of South Florida
Tampa, FL
  • Monitored premises at night
  • Reported offenders to law enforcement and assisted in investigations
  • Secured entrances and checked for break-ins
  • Checked passes and credentials of persons seeking entrance to confidential areas
  • Trained new security personnel on college security standard operating procedures
  • Inspected and adjusted security systems, equipment to ensure operational use and to detect evidence of tampering
  • Performed routine patrols throughout the college and the other college properties nearby

Education

Some College (No Degree) - Cyber Security

University of South Florida
Tampa, FL

Associates Degree -

Rowan College at Burlington College
Mt. Laurel, NJ

Skills

  • Problem Solving
  • Call Management
  • Product Knowledge
  • Consultative Sales
  • Account updating
  • Complaint resolution
  • Inbound and Outbound Calling
  • Data Entry
  • Schedule mastery
  • Network protocols
  • Malware Analysis
  • Cybersecurity frameworks
  • Vulnerability Assessment
  • Compliance Management
  • Security training

Extracurricular Activities

College Assistant Basketball Coach.

Timeline

Customer Service Representative

Family Fence Company

Sales Representative

T-Mobile

College Security

University of South Florida

Some College (No Degree) - Cyber Security

University of South Florida

Associates Degree -

Rowan College at Burlington College

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JUSTIN GREEN