Justin Greenaway
Bradenton
Summary
Dynamic professional with a proven track record at Hapn GPS, excelling in customer service and relationship building. Recognized for delivering exceptional support and resolving complex issues, enhancing client satisfaction. Strong organizational skills and adaptability enable effective multitasking in fast-paced environments, ensuring high-quality outcomes and fostering teamwork.
Overview
11
11
years of professional experience
Work History
Enterprise BDR For Retail
Hapn GPS
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Customer Support Specialist
Hapn GPS
11.2021 - 10.2024
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
Cook/Front Counter/Server
Casa Di Pizza
01.2015 - 10.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
No Degree - Criminal Justice
Eastern New Mexico University
Portales, NMHigh School Diploma -
Lakewood Ranch High School
Lakewood Ranch, Florida05-2014
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Verbal communication
- Problem resolution
- Active listening
Timeline
Enterprise BDR For Retail
Hapn GPS
05.2025 - Current
Customer Support Specialist
Hapn GPS
11.2021 - 10.2024
Cook/Front Counter/Server
Casa Di Pizza
01.2015 - 10.2021
No Degree - Criminal Justice
Eastern New Mexico University
High School Diploma -
Lakewood Ranch High School