Justin Hall
Brooklyn,NY
Summary
Versatile professional blending healthcare and customer service expertise to deliver exceptional support in fast-paced settings. Effective in managing resident care, ensuring confidentiality, and fostering positive interactions, while adapting skills from previous roles to enhance overall service quality.
Overview
5
5
years of professional experience
Work History
Rehab Aide/Transporter
Boro Park Rehabilitation
Brooklyn, New York
01.2025 - 07.2025
- Transported residents to rehab center, ensuring timely arrival for therapy sessions.
- Supported residents during therapy sessions, fostering a safe and encouraging environment.
- Conducted therapeutic activities to enhance residents' emotional well-being.
- Completed follow-up tasks to enhance continuity of care for residents.
CNA
Mary Manning Walsh Nursing Home
11.2024 - 03.2025
- Assisted residents with activities of daily living to promote independence and well-being
- Feeding Residents who need help
- Turning bedridden residents to prevent bedsores
- Monitored residents' daily activities
- Reported any issues to the charge nurse
- Set up meal trays and documented food/fluid intake to ensure proper nutrition and hydration
- Prepared residents' beds and maintained cleanliness of living spaces to enhance comfort and hygiene
- Assisted residents in moving to appointments or activities within the facility within the Facility
- Maintaining Confidentiality of all Resident & Facility data (HIPAA)
EXTERNSHIP
New Age Training/ Amsterdam Nursing Home
07.2024 - 08.2024
- Completed 30 hours of hands-on clinical practice, enhancing patient care abilities.
- Developed practical nursing skills, providing direct patient care and support.
- Acquired medical and physiology terminology to effectively communicate in clinical settings.
- Completed 95 hours of CNA training.
Pastry Chef/Baker
Aux Merveilleux De Fred
10.2021 - 08.2022
- Arranged baked goods attractively to enhance visual appeal and drive sales.
- Resolved customer concerns and complaints efficiently to maintain satisfaction and loyalty.
- Collected customer feedback to refine service quality and ensure clear communication.
Floor Staff
Regal Cinemas
09.2020 - 09.2021
- Greeted patrons warmly to create a welcoming atmosphere.
- Served customers efficiently, minimizing wait time and enhancing customer satisfaction.
- Maintained cleanliness of the environment to ensure a pleasant experience for patrons.
- Guided patrons through the ticket purchasing process
Delivery Associate/Foot Courier
Amazon
07.2020 - 09.2020
- Addressed delivery-related challenges by collaborating with supervisors and support teams to implement effective solutions.
- Interacted with customers professionally and courteously to enhance overall delivery experience.
- Maintained accurate delivery records, ensuring reliable proof of delivery signatures.
Education
High School Diploma -
Manhattan Hunter Science High School
122 Amsterdam Ave, New York, NY 1002306-2016
Some College (No Degree) - Biochemistry
City University of New York John Jay
New York, NYSkills
- Patient care
- Effective communication
- Problem solving
- Adaptability
- Conflict resolution
- Attention to detail
- Time management
- Customer service
- Product knowledge
- Kitchen organization
- Consistent baking
- Pastry techniques
NEW AGE TRAINING CNA PROGRAM
July 2024- August 2024
Timeline
Rehab Aide/Transporter
Boro Park Rehabilitation
01.2025 - 07.2025
CNA
Mary Manning Walsh Nursing Home
11.2024 - 03.2025
EXTERNSHIP
New Age Training/ Amsterdam Nursing Home
07.2024 - 08.2024
Pastry Chef/Baker
Aux Merveilleux De Fred
10.2021 - 08.2022
Floor Staff
Regal Cinemas
09.2020 - 09.2021
Delivery Associate/Foot Courier
Amazon
07.2020 - 09.2020
High School Diploma -
Manhattan Hunter Science High School
Some College (No Degree) - Biochemistry
City University of New York John Jay