Built relationships with prospective and existing members through exceptional customer service and sales.
Conducted studio tours and educated guests on memberships, resulting in new enrollments.
Managed front desk operations, CRM software, scheduling, and member accounts.
Member Service Associate
Carmel Clay Parks & Recreation
Carmel, United States
06.2025 - 08.2025
Served as primary contact for members and guests, addressing inquiries about memberships, programs, and facility services to enhance member experience.
Processed registrations, payments, account updates, and scheduling requests accurately to ensure seamless member transactions.
Supported daily operations of a high-traffic recreation facility while maintaining excellent customer service standards
Summer Camp Counselor
SpringHill Camps
Evart, United States
06.2023 - 08.2025
Led and supervised groups of campers in a residential camp environment
Mentored campers to foster leadership skills and personal growth, strengthening positive group dynamics
Coordinated daily activities and schedules, enhancing team-building experiences for youth participants
Trainee
Joffrey Ballet Chicago
Chicago, United States
09.2024 - 05.2025
Selected to train in an intensive pre-professional ballet program requiring exceptional discipline, accountability, and time management
Balanced rigorous training, rehearsals, performances, and academic responsibilities in a highly competitive environment
Developed resilience, adaptability, and the ability to perform under pressure
Sales Associate
Crew Carwash
Indianapolis, United States
09.2021 - 08.2023
Promoted membership plans and service upgrades through proactive customer engagement and effective communication
Built strong customer relationships while delivering professional service and addressing customer needs
Contributed to sales growth by educating customers on membership benefits and value-added services
Education
BSOF - Ballet, Finance
Indiana University Bloomington
Bloomington
05-2029
Skills
Microsoft Excel
Microsoft Word
Customer Relationship Management
Customer Service
Sales & Business Development
Communication
Presentation Skills
Problem Solving
Team Collaboration
Organization & Time Management
Networking
Relationship building
Leadership and Involvement
Student Representative, Jacobs School of Music
Financial Services Club, Kelley School of Business