Justin Hamilton
Winchester,KY
Summary
Utility laborer with experience in maintenance, repair, and inspection of utility systems. Operates heavy machinery for a variety of applications. Applies strong troubleshooting skills to resolve utility issues while maintaining safety standards in high-pressure and customer centered environments.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Utilities
Kroger
Stanton, Kentucky
11.2025 - Current
- Followed local, state, and federal regulations for utilities operations.
- Supported departments with technical guidance on utilities for efficient daily operations.
- Addressed and resolved customer complaints to maintain satisfaction and foster loyalty.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Guided customers in product selection and addressed inquiries to enhance their experience.
- Assisted customers with account management and product navigation.
- Processed customer transactions accurately and efficiently.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
- Collaborated with team members to ensure smooth operations.
- Handled inventory management and stock replenishment tasks.
- Provided training and support to new front-end associates.
- Reported unresolved issues to senior technicians to ensure timely resolution. to senior technicians for further analysis.
- Maintained positive customer relationships through effective communication.
- Responded promptly to customer inquiries via phone or email.
General Laborer
Bodycote Heat Treating
Winchester, KY
07.2024 - 09.2024
- Operated heavy machinery such as forklifts or bulldozers under supervision after proper training and certification
- Carried out designated responsibilities efficiently accurately and efficiently per supervisor instructions
- Collaborated with team members to ensure timely project completion
- Communicated task progress to team members on task progress and addressed issues promptly
Laboror
Marthas Materials Inc.
Lexington, KY
08.2023 - 03.2024
- Fabricated and inspected rebar items to meet specific order requirements. Build rebar into cages for concrete and foundation work. Operated multiple machines to produce various products based on order specifications. Lifted and carried materials weighing up to 100lbs daily to support production needs. Stand and walk for 8 hours (minimum) per day
- Supported construction efficiency by handling materials and preparing sites with heavy machinery.
- Facilitated project progress by loading and unloading materials as required.
- Ensured job sites were clean and organized to enhance operational effectiveness.
Printing Press Operator
Fort Dearborn Company
Winchester, KY
05.2021 - 08.2023
- Operated printing presses to produce high-quality printed materials.
- Set up and calibrated equipment for various printing jobs.
- Monitored production processes to ensure consistency and quality standards.
- Set up jobs, ensuring color and image meet specifications for quality product output. Completed 1-4 job changes daily based on job size. Maintained cleanliness of press and tools to support safe and effective operation.
Machine Operator
UNIVANCE
Winchester, KY
12.2020 - 05.2021
- Ensured machines operated efficiently to produce high-quality parts. to make parts that are in spec. Maintained machine operation and resolved issues to ensure optimal performance. Conducted visual inspections of parts to verify quality standards.
- Operated machinery to ensure efficient production processes.
- Monitored equipment performance for optimal operation.
- Conducted quality checks on finished products for consistency.
General Laborer
WOLF CONSTRUCTION
Winchester, KY
05.2020 - 09.2020
- Staged materials for jobs to ensure efficiency in workflow. Prepared apartments and rooms for painting and renovation, enhancing readiness for project execution.
- Assisted in loading and unloading materials for processing.
- Operated heat treatment equipment for metal components.
- Maintained cleanliness and organization of work area.
WAREHOUSE SYSTEM ADMINISTRATOR/GENERAL LABORER
AINAK INC
Winchester, KY
09.2014 - 05.2020
- Maintain Warehouse System/tools (tablets, scanners, etc.)
- Use forklift and/or pallet jacks to store inventory in a warehouse.
- Unloaded trucks and stacked inventory onto pallets for an efficient receiving process.
- Pull/ship inventory for orders.
- Pulled and repackaged inventory for orders, ensuring accuracy during shipping audits.
- Conducted cycle counts to reconcile physical inventory with system records.
- Facilitated efficient movement of inventory by regularly lifting and transporting items up to 50 lbs.
- Ship inventory in FIFO (First In First Out)
- Able to use tablets and scanners to pull and repackage parts for orders.
Education
High School Diploma -
George Rogers Clark High School
Winchester, KY06-2014
Skills
- Microsoft Excel
- Material Handling
- Manufacturing
- Order Picking
- Heavy Lifting
- Pallet Jack
- Warehouse Associate
- Inventory control
- Fabrication
- Inventory management
- Time management
- Communication skills
- Logistics Coordination
- Customer Assistance
- Microsoft Powerpoint
- Computer literacy
- Microsoft Office
- Heavy lifting
- Facility Maintenance
- Warehouse experience
- Operational Planning
- System Administration
- English
- Shipping operations
- Forklift
- Manufacturing facility
- Machine Operation
- Packaging
- Basic math
- Load & Unload
- Warehouse Operations
- Organizational skills
- Material Handling
- Computer skills
- Customer service
- Microsoft Word
- Forklift operation
- Retail Experience
- Leadership
- Negotiation
- Customer support
- Inventory management
- Warehouse Equipment
- Quality assurance
- Team collaboration
- Order fulfillment
- Problem solving
- Attention to detail
Personal Information
- Driving License: Driver's License
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer
Certification
Driver's License, Forklift Certified February 2016 to June 2020
Additional Information
- SKILLS
- Warehouse operations experience
- IT/computer experience
- Forklift trained and licensed
- Cross-trained in Shipping, Receiving, and other departments.
- Familiar with Scanners/Tablets for inventory control
- Able to multitask and able to meet deadlines.
Timeline
Utilities
Kroger
11.2025 - Current
General Laborer
Bodycote Heat Treating
07.2024 - 09.2024
Laboror
Marthas Materials Inc.
08.2023 - 03.2024
Printing Press Operator
Fort Dearborn Company
05.2021 - 08.2023
Machine Operator
UNIVANCE
12.2020 - 05.2021
General Laborer
WOLF CONSTRUCTION
05.2020 - 09.2020
WAREHOUSE SYSTEM ADMINISTRATOR/GENERAL LABORER
AINAK INC
09.2014 - 05.2020
High School Diploma -
George Rogers Clark High School