JUSTIN HANSEN
Rocklin,California
Summary
Dynamic mortgage sales leader with a demonstrated ability to drive high-performance teams. Achieved a consistent 70%+ pull-through rate while managing millions in monthly lock volume. Committed to developing talent and ensuring compliance across all loan products.
Overview
15
15
years of professional experience
Work History
SALES MANAGER
PENNYMAC
10.2024 - Current
- Lead one of Pennymac's highest-performing refinance teams, responsible for driving production, developing top talent, ensuring compliance, and delivering exceptional results.
- Circle of Champions (Top 2 in fundings per quarter) : Q4 2024 | Q1 2025 | Q3 2025 | Q4 2025 | Q1 2026 | Q2 2026
- Circle of Greatness 2025 (Top 3 SMs in fundings for the year)
- Led, coached, and developed team of 10 loan officers, achieving and exceeding performance goals.
- Drive millions in monthly lock volume while maintaining a 70%+ pull-through rate.
- Finished #2 in the division during 2025 and currently on pace to finish #1 in 2026.
- Maintained compliance and operational excellence across all loan products and processes.
- Coaching expertise across Home Equity, FHA, VA, Conventional, Jumbo, FNMA and FHLMC.
COACH
CROSSFIT LEVEL 1 COACH
01.2019 - Current
- Coached athletes across skill levels, fostering accountability and promoting a culture of growth and high performance.
- Developed personalized fitness plans tailored to individual athlete goals and needs.
- Led group training sessions to enhance participant performance and engagement.
- Instructed proper techniques for various CrossFit movements and exercises.
LOAN OFFICER
PENNYMAC
02.2024 - 10.2024
- Originated refinance and purchase loans, ensuring clients received tailored guidance throughout the process.
- Built and managed a referral network and sales pipeline, driving consistent loan growth through strategic partnerships.
- Educated borrowers on loan programs, enhancing their understanding and enabling informed financial decisions.
- Maintained compliance and provided a seamless experience from application to closing.
- Earned Circle of Champions honors in Q2 2024 and Q3 2024 (Top 10% of Loan Officers).
FIELD SERVICE TECHNICIAN
VIDEOJET TECHNOLOGIES
06.2023 - 02.2024
- Diagnosed and resolved technical issues across mechanical, electrical, and software systems.
- Installed, maintained, and repaired industrial coding and marking equipment.
- Cultivated customer relationships by providing timely support and leveraging technical expertise.
LOAN OFFICER
PENNYMAC
10.2020 - 05.2022
- Specialized in Conventional, FHA, VA, and refinance loan programs.
- Surpassed monthly production goals while delivering exceptional client service.
- Focused on Conventional, FHA, VA, and refinance loan programs to meet diverse client needs.
SALES CONSULTANT
CARMAX
01.2012 - 01.2020
- Advanced through roles as Sales Consultant, Buyer, and Business Office Associate, gaining diverse experience in sales and customer service.
- Assisted customers in selecting vehicles based on needs and preferences.
- Explained financing options and warranty plans to prospective buyers.
- Conducted vehicle appraisals to determine trade-in values for customers.
Skills
- Executive management
- Sales leadership
- Mortgage operations
- Loan compliance
- VA
- Conventional
- Jumbo
- FNMA/FHLMC
- Team management
- Executive Leadership
- Talent Acquisition
- Sales Performance
- Loan pipeline management
- Strategic Planning
- Customer experience
- Talent development
Timeline
SALES MANAGER
PENNYMAC
10.2024 - Current
LOAN OFFICER
PENNYMAC
02.2024 - 10.2024
FIELD SERVICE TECHNICIAN
VIDEOJET TECHNOLOGIES
06.2023 - 02.2024
LOAN OFFICER
PENNYMAC
10.2020 - 05.2022
COACH
CROSSFIT LEVEL 1 COACH
01.2019 - Current
SALES CONSULTANT
CARMAX
01.2012 - 01.2020