Justin Harms
Voorhees,NJ
Summary
Experienced professional manager excited to enhance career growth. High aptitude for learning, exceptional multi-tasking skills, and conflict management expert.
Overview
10
10
years of professional experience
Work History
Pharmacy Technician
Comprehensive Cancer and Hematology Specialists
2023.03 - 2024.07
- Increased customer trust by maintaining strict confidentiality regarding patient information and prescription details.
- Boosted pharmacy reputation through professional appearance and demeanor during all deliveries and interactions with clients.
- Ensured compliance with all local traffic laws and regulations while conducting deliveries, minimizing liability risks for the pharmacy business operations.
- Contributed to a positive customer experience with friendly interactions, empathetic listening, and prompt resolution of any issues encountered during the delivery process.
- Contributed to team effort by supporting other drivers when needed, covering additional shifts or assisting with route planning tasks.
Logistics Coordinator
Curaleaf
2021.08 - 2023.03
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Managed inventory levels to verify availability of stock for customer orders.
General Manager
Catelli Duo
2017.08 - 2020.03
- Customer service and quality control management through social media, email, phone, text, in- person, to ensure all guest relations translate to guest satisfaction and repeat business.
- Responsible for P/L management based off $2.5 million in sales annually.
- Managed cross-functional team of over 50 employees, responsible for hiring, scheduling, training, disciplining, and promoting.
- Responsible for all beverage ordering and maintaining detailed weekly inventory, while, successfully reducing inventory turns by 30%.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Assistant General Manager
Rodizio Grill
2014.02 - 2017.05
- In charge of placing beverage, food, coffee, small-wares, linen, and produce orders.
- Constant communication with sales reps and marketing team.
- Established detailed monthly inventory, daily food prep inventory, prep lists for staff and oversee production of time critical components.
- Performed accurate weekly payroll.
Education
No Degree - Business Administration
Everett Community College
Everett, WAHigh School Diploma -
Eastern High School
Voorhees, NJ06.2000
Skills
- Safety precautions and procedures
- Assignment delegation
- Schedule setting
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
Additional Relevant Experience
- Proficient in Microsoft Excel
- Exceptional Inventory specialist
- Order processing experience
- Excellent multi-tasking and prioritizing abilities
- Hard-working, passionate, professional, & detail oriented employee
Timeline
Pharmacy Technician
Comprehensive Cancer and Hematology Specialists
2023.03 - 2024.07
Logistics Coordinator
Curaleaf
2021.08 - 2023.03
General Manager
Catelli Duo
2017.08 - 2020.03
Assistant General Manager
Rodizio Grill
2014.02 - 2017.05
No Degree - Business Administration
Everett Community College
High School Diploma -
Eastern High School
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