- Video Game Design
- Adventure Travel
- Exploring various forms of art, such as music, drawing, and filming, to nurture creativity and personal growth
Justin Hedrick
Kennewick
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Detail-oriented professional skilled in game design and customer service. Proven ability to collaborate with diverse teams and improve player experiences through rigorous testing and feedback.
Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.
Overview
2
2
years of professional experience
Work History
Barista
Summer Moon Coffee
Belton, TX
09.2025 - 01.2026
- Prepared high-quality beverages adhering to established recipes and standards.
- Provided exceptional customer service, enhancing guest experience and satisfaction.
- Operated espresso machine, ensuring consistent beverage quality and presentation.
- Maintained cleanliness of work area, complying with health and safety regulations.
- Adapted quickly to changing environments, demonstrating flexibility during busy shifts.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista
Dutch Bros
Kennewick, WA
06.2024 - 09.2025
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Sales Associate
Solgen
Pasco, WA
07.2024 - 02.2025
- Collaborated with team members to meet sales targets and improve customer satisfaction ratings.
- Responded to customer inquiries promptly, resolving issues to foster loyalty and retention.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Rivers Edge High School
Richland, WA06-2018
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Quality control
- Performance improvement
Interests
Timeline
Barista
Summer Moon Coffee
09.2025 - 01.2026
Sales Associate
Solgen
07.2024 - 02.2025
Barista
Dutch Bros
06.2024 - 09.2025
High School Diploma -
Rivers Edge High School