Summary
Overview
Work History
Education
Websites
Certification
Personal Information
Timeline
Generic

Justin Hines

Dorchester,MA

Summary

Dynamic, motivated and results-driven logistics, supply chain and operations professional with a proven history of success across a variety of industries. Combines military expertise with for-profit knowledge to deliver optimal customer experiences, offer process improvement strategies and effective business operations. Brings detailed expertise in planning, production, process development and team leadership. Eager to deploy skills with a company who seeks fresh perspectives, new ideas and multi-layered input.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Distribution Center Manager

Cambria
Boston, United States
04.2023 - Current
  • Oversee daily operations of the Distribution Center, ensuring efficiency and productivity
  • Develop and maintain strong relationships with business partners to enhance customer satisfaction, proactively recommending and implementing improvements to optimize service levels
  • Collaborate effectively with Operations Managers on all Distribution Center initiatives to align with business objectives
  • Lead and manage inventory control processes, conducting system cycle counts and physical counts to ensure accuracy, and communicating inventory needs to meet sales demands
  • Coordinate Distribution Center activities to achieve operational goals in a timely and cost-effective manner, ensuring employees are well-equipped and trained for success
  • Partner with District Managers and Market Representatives to drive regional operational excellence
  • Ensure compliance with OSHA, DOT/FMCSA, and company safety regulations while maintaining a safe and secure work environment
  • Oversee internal fleet operations in adherence to DOT regulations and maintain warehouse equipment to meet safety and operational standards

Operations Manager

UPS
Lynnfield, United States
01.2022 - 12.2022
  • Managed preload operations, overseeing a team of 200+ hourly employees and 15 supervisors
  • Led operations to an injury-free Q4, emphasizing safety and efficiency
  • Directed all HR functions, labor relations, hiring, safety, and production to optimize workforce performance
  • Improved productivity by increasing pieces per hour (PPH) while reducing safety incidents within the first month
  • Enhanced the onboarding process for the 2022 holiday season, leading to the most efficient and successful peak season
  • Forecasted daily delivery volume and implemented necessary operational adjustments to meet demand
  • Monitored shipment and delivery schedules to ensure timely and accurate fulfillment
  • Evaluated operational costs and optimized resource allocation to maximize efficiency

Operations & Training Supervisor

UPS
Greater Boston Area
01.2019 - 01.2022
  • Managed and oversaw the onboarding process for new employees, ensuring successful completion and personal approval of all hires
  • Achieved Growth Champion recognition within four months, earning the opportunity to engage with larger companies to drive new sales leads
  • Trained and mentored over 30 employees, ensuring compliance with UPS roles, responsibilities, and corporate culture
  • Developed and implemented training methods for a team of 65 drivers to enhance performance, maintain compliance, and uphold environmental, health, and safety standards
  • Successfully staffed the entire center, ensuring optimal daily coverage for dispatch operations
  • Conducted daily safety meetings with service providers, outlining goals, safety protocols, and operational expectations to maintain a high-performance work environment

Dispatch & Operations Supervisor

UPS
Greater Boston Area
06.2017 - 01.2019
  • Supervised daily operations of drivers and package handlers, ensuring tasks were completed safely and efficiently
  • Dispatched drivers and monitored progress to achieve daily operational goals
  • Collaborated with customers to resolve issues and deliver high-quality service
  • Managed payroll for a workforce of 100 employees across the center
  • Led the hiring, training, and management of 70 drivers during peak holiday season to meet increased demand

Aviation Operations & Firefighting Supervisor

US Navy
San Diego County, United States
01.2013 - 01.2017
  • Supervised the movement, positioning, and securing of aircraft and equipment in both shipboard and shore-based operations
  • Led and trained a team of 20 junior firefighters during the Western Pacific Deployment, ensuring operational readiness and safety
  • Provided over 2,500 hours of firefighting protection during aircraft operations, maintaining mission-critical safety standards
  • Oversaw and facilitated 3,271 safe aircraft launches, contributing to seamless flight deck operations
  • Spearheaded a full overhaul of the flight deck, implementing cost-saving measures that resulted in $100K in Navy savings
  • Recognized with multiple military honors, including the Sea Service Deployment Medal, Global War on Terrorism (Operation Inherent Resolve) Medal, and National Defense Medal for outstanding service and contributions

Education

Bachelor's Degree - Economics

University of Massachusetts Lowell
01.2018

Bachelor's Degree - Sociology

University of New Hampshire
01.2011

Certification

  • OSHA 10-Hour
  • Fire Fighting
  • Computer Usage
  • First Responder
  • Workday Certification

Personal Information

Title: Logistics Professional, Operations Expert & Supply Chain Specialist

Timeline

Distribution Center Manager

Cambria
04.2023 - Current

Operations Manager

UPS
01.2022 - 12.2022

Operations & Training Supervisor

UPS
01.2019 - 01.2022

Dispatch & Operations Supervisor

UPS
06.2017 - 01.2019

Aviation Operations & Firefighting Supervisor

US Navy
01.2013 - 01.2017

Bachelor's Degree - Economics

University of Massachusetts Lowell

Bachelor's Degree - Sociology

University of New Hampshire
Justin Hines