Justin Hovis
Orlando,FL
Summary
High-achieving Senior Sales Associate successful at consistently meeting or exceeding sales targets. Personable and persuasive with exceptional sales prowess and effective communication skills. Assesses customer needs and delivers individualized recommendations to guarantee customer satisfaction. Quick learner and competitive by nature. Self motivated to bring out the best of myself and those around me.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medicare Sales Agent
Senior Healthcare Advisors
Remote
01.2024 - Current
- Educated clients on Medicare options and benefits to enhance understanding and satisfaction.
- Conducted needs assessments to tailor coverage solutions for diverse client profiles.
- Managed enrollment processes, ensuring compliance with regulatory requirements and accuracy of information.
- Developed a deep understanding of various Medicare plans and regulations to provide expert advice to clients in need of guidance.
- Built strong relationships with clients for long-term success by providing exceptional customer service and support.
- High volume of daily calls
Senior Sales Associate
New Era Benefits
Remote
08.2021 - Current
- Contacted, created, and sourced leads
- Explained features, advantages and disadvantages of various policies to promote insurance sales
- Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
- Achieved $100k AV benchmark for first 90 days
Healthcare Recruiter
American Traveler
Remote
03.2023 - 12.2023
- Seek out qualified professionals to fill positions within the healthcare industry.
- Interviewed healthcare professionals, evaluating candidates' strengths and skills and comparing them with clients' requirements.
- High volume inbound and outbound calls to achieve daily, weekly, and monthly benchmarks.
- Utilize Salesforce CRM and Excel to manage and organize book of business.
Operations Manager
Sun Distribution
Fort Lauderdale, FL
06.2018 - 08.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Customer Service Rep
4Ocean
Boca Raton, FL
01.2016 - 06.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Arts - Criminal Justice
Florida Atlantic University
Boca Raton, FL04-2020
Skills
- Sales Initiatives
- Persuasive Selling
- Client Needs Assessment
- Team Leadership
- Persuasive Negotiations
- Client Relationship-Building
Certification
- 2-15 Health and Life Insurance License
- Licensed to sell insurance in 40+ States
- 2026 AHIP
Timeline
Medicare Sales Agent
Senior Healthcare Advisors
01.2024 - Current
Healthcare Recruiter
American Traveler
03.2023 - 12.2023
Senior Sales Associate
New Era Benefits
08.2021 - Current
Operations Manager
Sun Distribution
06.2018 - 08.2021
Customer Service Rep
4Ocean
01.2016 - 06.2018
Bachelor of Arts - Criminal Justice
Florida Atlantic University