Justin Humphrey
Fort Myers,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level business management position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Admission Counselor
Keiser University
03.2023 - Current
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
- Contributed to a positive campus culture by assisting with orientation events for new students.
- Streamlined application review process, resulting in faster decision-making and improved communication with applicants.
Matriculation Coordinator
IMG Academy
10.2022 - 03.2023
- (November 2022-present)- Communication with students and their families during student onboarding
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Records Associate
IMG Academy
02.2022 - 10.2022
- Improved records management by implementing an efficient filing system for easy access and retrieval.
- Maintained the accuracy of records by conducting regular audits and updating database entries accordingly.
- Enhanced data security through strict adherence to company policies and best practices in handling sensitive information.
Tennis Operations
Estero Country Club
05.2021 - 01.2022
- Interaction with members, guests and staff at a private country club; including scheduling, day-to-day maintenance of clay tennis courts, event set-up, assisting, organizing and teaching at tennis clinics, tournaments and social "mixers" for all age groups.
- Enhanced member satisfaction by regularly evaluating and updating club amenities, services, and policies based on feedback.
Golf Outside Operations
The Club At Gateway
01.2020 - 12.2020
- Interaction with members, guests, and staff at a private golf course; handle player's bags, prepare and deliver golf carts, monitor pace of play, starter duties, driving range operations, and event set-up assist.
- Interacted well with customers to build connections and nurture relationships.
Sales Associate
Banana Republic Outlet Store
01.2019 - 12.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Golf Outside Operations
Hawk Point Golf Course
01.2018 - 12.2018
- Outside service for Members, manage golf carts, driving range and bag drop, set up for golf events and tournaments, ball pick-up from driving range, meet and greet members and their guests, cleaning and maintaining member clubs.
- Enhanced team productivity through effective delegation, communication, and performance tracking.
Education
Bachelor of Science degree in Business Management - Sports Management Concentration
Florida Gulf Coast University
Fort Myers, FL01.2021
Skills
- Strategic Planning
- Client Relationship Management
- Documentation And Reporting
- Business Planning
- Customer Retention
- Customer Service
- Social media proficiency
- Professional development training
- Performance Analysis
- Recruitment Strategies
Timeline
Admission Counselor
Keiser University
03.2023 - Current
Matriculation Coordinator
IMG Academy
10.2022 - 03.2023
Records Associate
IMG Academy
02.2022 - 10.2022
Tennis Operations
Estero Country Club
05.2021 - 01.2022
Golf Outside Operations
The Club At Gateway
01.2020 - 12.2020
Sales Associate
Banana Republic Outlet Store
01.2019 - 12.2019
Golf Outside Operations
Hawk Point Golf Course
01.2018 - 12.2018
Bachelor of Science degree in Business Management - Sports Management Concentration
Florida Gulf Coast University