Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Inman

Rogue River

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Franchise Owner

Cookie plug
Medford
04.2024 - 01.2026
  • Led daily operations of cookie production and sales, ensuring product quality and customer satisfaction.
  • Developed and delivered training for staff on customer service and product knowledge, enhancing team capability.
  • Coordinated vendor relationships for ingredient sourcing, securing quality ingredients and favorable terms.
  • Oversaw inventory management and stock replenishment.
  • Ensured compliance with health and safety regulations.
  • Handled customer inquiries and resolved complaints effectively.

Server

The Restaurant at Jacksonville Inn
Jacksonville
04.2023 - 01.2025
  • Provided excellent customer service to enhance dining experiences.
  • Took and processed food and drink orders efficiently.
  • Recommended menu items tailored to customer preferences and dietary restrictions to enhance satisfaction.
  • Managed customer inquiries and resolved issues to ensure positive dining experiences.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Maintained cleanliness and organization of dining areas to promote a welcoming atmosphere.
  • Facilitated training sessions for new servers to enhance their skills.
  • Assisted in training new servers.

Catering Director

Gukenheimer
Playa Vista
07.2022 - 07.2023
  • Oversaw catering operations for corporate and special events.
  • Coordinated with clients to create customized catering menus that aligned with their preferences and event themes.
  • Trained and supervised catering staff on service standards.
  • Developed logistics plans for event setup and breakdown.
  • Managed vendor relationships for food and equipment supplies.
  • Ensured compliance with health and safety regulations in food service.
  • Analyzed customer feedback to identify areas for enhancement in service quality and offerings, leading to improved client satisfaction.

Education

Bachelor of Science - Hospitality Management

Walnut Hill College
Philadelphia, PA
09.1999 - 06.2002

Skills

  • Customer service
  • Food safety compliance
  • Cash handling
  • Inventory management
  • Staff training
  • Problem solving
  • Effective communication

Timeline

Franchise Owner

Cookie plug
04.2024 - 01.2026

Server

The Restaurant at Jacksonville Inn
04.2023 - 01.2025

Catering Director

Gukenheimer
07.2022 - 07.2023

Bachelor of Science - Hospitality Management

Walnut Hill College
09.1999 - 06.2002
Justin Inman