Justin Jeannette
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management. Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over ten years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills.
Overview
12
12
years of professional experience
Work History
Relationship Manager - Business Owner Specialist
Bank Of America
Maitland, FL
11.2021 - Current
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Assisted customers with opening accounts and signing up for new services.
- Worked with Merrill to facilitate communication and deliver personalized solutions to customers.
- Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Sales Executive
AT&T
Altamonte Springs, FL
05.2016 - 11.2021
- Supported the sales team in writing proposals and closing contracts.
- Built relationships with customers and the community to establish long-term business growth.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
- Consistently exceeded monthly sales quotas by more than 100% by pursuing leads and expanding the prospect list.
- Trained all incoming sales team members.
- Worked on client marketing calendars to increase overall sales and marketing capabilities.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Prospected businesses and held events to bring in new business customers.
Operations Manager
1000 Oceans Residential
Boca Raton, FL
09.2010 - 05.2016
- Directed and encouraged my staff to ensure that the building was running impeccably.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Devised processes to boost long-term business success and increase profit levels.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Education
Bachelor Of Applied Science In Information Technology - Cloud Engineering And Architecture
Ashland Community And Technical College
Ashland, KY09.2024
Business Administration And Project Management - undefined
Florida Atlantic University
Boca Raton, FLSkills
- Excellent customer relations
- Financial Acumen
- Natural leader
- Positive and upbeat
- Extensive personal network
- Strong interpersonal skills
- Analytical problem solver
- Goal-oriented
- Accomplished manager
- Strategic account development
- Risk Management
- Portfolio Growth
- Management of Financial Resources
- New Business Development
- Business Relationship Management
- Problem Anticipation and Resolution
Accomplishments
Certified AWS Cloud Practitioner
Timeline
Relationship Manager - Business Owner Specialist
Bank Of America
11.2021 - Current
Sales Executive
AT&T
05.2016 - 11.2021
Operations Manager
1000 Oceans Residential
09.2010 - 05.2016
Bachelor Of Applied Science In Information Technology - Cloud Engineering And Architecture
Ashland Community And Technical College
Business Administration And Project Management - undefined
Florida Atlantic University
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