Justin Jenkins
Charleston,SC
Summary
Dynamic professional with a proven track record at Harris Teeter, enhancing efficiency and customer satisfaction through expert problem-solving and exceptional customer service. Skilled in cash handling and fostering teamwork, I've significantly contributed to process improvements and profitability, demonstrating a keen eye for detail and a collaborative spirit.
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
12
12
years of professional experience
Work History
Team Member
Cava
03.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Assistant Produce Manager
Harris Teeter
02.2017 - Current
- Continuously improved processes and procedures within the department to maximize efficiency, reduce waste, and increase overall profitability.
- Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Conducted daily inspections of received goods to ensure freshness and quality, addressing any discrepancies or concerns immediately with suppliers.
- Optimized product rotation procedures to minimize spoilage while maintaining ample stock levels for customer convenience.
- Increased customer satisfaction by providing exceptional product knowledge and assistance in the selection of fresh produce.
- Established efficient systems for handling returns or damaged goods in accordance with store policy while minimizing loss due to shrinkage.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Purchased produce following guidelines of marketing plan.
- Coordinated closely with other departments when cross-merchandising opportunities arose, maximizing potential sales growth.
- Maintained a clean and inviting produce section, adhering to food safety guidelines and store standards for quality assurance.
CGM
Red Lobster
01.2013 - 03.2023
- Elevated overall dining experience with attention to detail in plating and presentation of grilled dishes.
- Cultivated a safe working environment by strictly adhering to fire safety procedures while operating the grill station.
- Reduced cross-contamination risks by diligently adhering to allergen-safe cooking practices.
- Maintained a clean and sanitary work environment, ensuring compliance with health regulations.
- Boosted kitchen morale by fostering a positive, collaborative work atmosphere among grill station staff.
- Collaborated with the culinary team to develop innovative and delicious grilled menu items.
Education
Associate of Applied Science - Cybersecurity
Trident Technical College
Charleston, SC05-2024
High School Diploma -
West Ashley High School
Charleston, SC06-2011
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Following instructions
- Cash handling
- Computer skills
- Goal setting and achievement
Timeline
Team Member
Cava
03.2023 - Current
Assistant Produce Manager
Harris Teeter
02.2017 - Current
CGM
Red Lobster
01.2013 - 03.2023
Associate of Applied Science - Cybersecurity
Trident Technical College
High School Diploma -
West Ashley High School
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