Reliable Financial professional offering 4 years handling complex transactions in fast-paced settings. Personable and detail-oriented with commitment to accuracy and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Casino Vault Supervisor
Tulalip Resort Casino
04.2022 - Current
Achieved a high level of customer satisfaction by promptly addressing any concerns or complaints regarding vault services.
Maximized productivity through effective communication with team members, setting clear expectations and providing constructive feedback.
Collaborated with management to develop new strategies for increasing efficiency within the vault area while maintaining a high level of security.
Improved overall financial reporting by streamlining control processes and reporting structures.
Contributed to company growth by identifying areas for improvement in vault processes, proposing solutions, and implementing approved changes.
Complied with internal controls and federal regulations by implementing [Type] methods.
Promoted a positive work environment by fostering teamwork, addressing conflicts professionally, and celebrating team successes.
Processed quarterly vault and ATM audits with zero error rate.
Shipping Supervisor
WestRock
01.2018 - 03.2022
Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
Analyzed and reordered inventory for [Number] square-foot warehouse.
Collaborated with carriers to negotiate competitive shipping rates, resulting in cost savings for the company.
Oversaw the implementation of an automated labeling system, increasing accuracy and efficiency in package preparation tasks.
Inspected loading operations for improvements in efficiency and safety.
Organized training sessions on new equipment or processes to keep staff updated on industry best practices.
Maintained accurate records of team attendance and documented disciplinary actions.
Optimized loading procedures to maximize truck space utilization and minimize transportation costs.
Trained new team members on proper and safe use of tools and equipment.
Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Supervised shipping team of 10 employees.
Janitorial Manager
Owner-Operator JJ Janitorial
06.2005 - 10.2017
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Provided ongoing coaching and mentoring to develop a high-performing janitorial team committed to excellence in service delivery.
Reduced employee turnover through effective hiring, training, and performance management.
Streamlined budgeting process by closely monitoring expenses and identifying areas of potential savings.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Increased client satisfaction by consistently maintaining a clean and safe environment for occupants.
Conducted thorough staff evaluations to identify strengths, opportunities for growth, and professional development needs.
Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
Education
GED -
Bothell Community College
Bothell, WA
04.2004
Skills
Cash Handling
Cash Register Operation
POS Systems
Returns processing
Product Recommendations
Cash register systems
Bank Deposits
Money Handling
Timeline
Casino Vault Supervisor
Tulalip Resort Casino
04.2022 - Current
Shipping Supervisor
WestRock
01.2018 - 03.2022
Janitorial Manager
Owner-Operator JJ Janitorial
06.2005 - 10.2017
GED -
Bothell Community College
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