Open To Work
JUSTIN JONES
HAYWARD,CA
Work Preference
Summary
A Proactive Entrepreneur and EMT with experience executing quality care in high-pressure situations. Deep knowledge in basic life support and customer service/care. Outstanding team communication skills stemming from sports background. Proudly demonstrated commitment, compassion and reasoned thinking while performing tasks rapidly to enhance patient and customer service outcomes.
Overview
1
1
Certification
9
9
years of professional experience
Work History
EMT/Crisis Intervention Specialist
MCCCT
Sausalito, California
06.2025 - Current
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
- Administered first aid treatment or life support in prehospital settings.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Collaborated with medical professionals to enhance quality of care for patients.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
- Delivered mental health, financial, and medical services to support community members in crisis.
- Assessed medical documents for clarity, completeness, and accuracy to ensure timely patient care.
EMT/ Security Officer
Securitas Security Services USA
Walnut Creek, CA
06.2024 - Current
- Gained practical experience in emergency response protocols and operations within the 911 system.
- Assessed patient condition to administer first-aid treatment or advanced level life support. Rendered direct patient care by stabilizing patients and determining course of action based on triage.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
- Documented patient conditions and treatments, enhancing clarity for care planning.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Facilitated communication between patients, family members, and healthcare professionals. Immobilized patients for transport using backboard or other spinal mobilization.
- Prepared detailed incident reports for management review, improving response strategies.
- Collaborated with law enforcement during investigations and emergencies.
- Conducted regular patrols to identify and address potential security threats.
Entrepreneur/ Operations Manager
Top Flight Rentals
04.2021 - Current
- Implemented business strategies that increased revenue and targeted new markets, designing plans and growth models to achieve ROI within project timelines.
- Set pricing structures based on market analytics and emerging trends to optimize competitiveness.
- Connected with clients to develop strategies for achieving sales and customer service goals, addressing concerns with tailored solutions.
- Delivered positive customer experiences by implementing effective quality assurance practices. Identified areas of deficiency and performed root-cause analysis to solve problems.
- Directed team efforts to establish a desired image for the business. to establish desired image for business.
EMT
America West Medical Transport
Hayward, CA
09.2023 - 06.2024
- Assessed emergency situations and prioritized medical care for patients.
- Evaluated patients' medical status and monitored vital signs to ensure optimal care during transit.
- Assessed patient condition and administered first-aid treatment or advanced life support to stabilize patients in critical situations.
- Transported patients from accident scenes to hospitals in emergency vehicles.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Documented patient condition and treatment to facilitate plan of care.
- Recorded incident details in reports to provide clear records of incident type and treatment course for continuity of care.
- Demonstrated dedication to providing quality care through continued training and education.
Autonomous Specialist/ Vehicle Operator
Transdev
Waymo
08.2021 - 07.2022
- Monitor multiple software systems of Waymo's autonomous vehicle rollout.
- Provided clear and concise verbal and written feedback on vehicle operations to enhance overall performance.
- Collaborated with team to troubleshoot technical difficulties and ensured timely completion of activities to support scheduling and work coverage.
- Utilized complex formulas in spreadsheets to enhance data analysis accuracy.
Delivery Specialist
Nabione Inc
01.2019 - 01.2020
- Securely deliver time-sensitive packages to local retailers and facilities.
- Communicate effectively with order support teams to ensure successful completion of scheduled deliveries and payment pickups.
- Relate all relevant feedback from customers to management for improvements to efficiencies and customer experience.
Human Resource intern
Bulletproof Documentation, Kids Footlocker
01.2018 - 01.2020
- Assisted in national recruitment efforts, contributing to candidate selection during hiring process
- Acquired knowledge of paperwork procedures essential for job responsibilities
- Recognized criteria for employee termination, ensuring accurate documentation of performance (, / Footlocker Arden mall- Southland Mall
- Sales associate | Milpitas, CA | 10/2016 - 08/2017
Education
High School Diploma -
Bishop O'Dowd High School
Oakland05-2015
AA (Associates Degree) -
Sacramento City College
Skills
- Patient assessments
- Trauma life support
- Airway Management
- Defibrillation
- Injury treatment
- CPR and first aid
- Patient Immobilization
- Emergency Protocols
- Clinical Evaluation
- De-escalation
- Operations Monitoring
- Report writing
- Adaptability
- Problem solving
- Tech savvy
- Critical thinking
- Stair Chairs
- Critical thinking
- Emergency response
- Software troubleshooting
- Effective communication
- Decision-making
Certification
- EMT License
- American Heart Association CPR and AED Certification
- Bureau of Security and Investigation Services Registration
Timeline
EMT/Crisis Intervention Specialist
MCCCT
06.2025 - Current
EMT/ Security Officer
Securitas Security Services USA
06.2024 - Current
EMT
America West Medical Transport
09.2023 - 06.2024
Autonomous Specialist/ Vehicle Operator
Transdev
08.2021 - 07.2022
Entrepreneur/ Operations Manager
Top Flight Rentals
04.2021 - Current
Delivery Specialist
Nabione Inc
01.2019 - 01.2020
Human Resource intern
Bulletproof Documentation, Kids Footlocker
01.2018 - 01.2020
High School Diploma -
Bishop O'Dowd High School
AA (Associates Degree) -
Sacramento City College