Justin Jones
Jensen Beach,FL
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
3
3
years of professional experience
Work History
Personal Shopper
Instacart
Jensen Beach, FL
01.2026 - Current
- Assisted customers in selecting groceries and household items based on preferences.
- Communicated with clients to understand specific shopping needs and preferences.
- Navigated Instacart platform for efficient order processing and item selection.
- Collaborated with local stores to verify product availability and quality standards.
- Resolved customer inquiries regarding orders, substitutions, and delivery issues promptly.
Head Night Cook
John Smith Subs
North Palm Beach, Florida
07.2025 - 01.2026
- Monitored stock levels, rotated perishable goods, and organized storage areas to minimize waste.
- Secured the facility nightly, consistently managing closing procedures and protecting store assets.
- Operated point-of-sale (POS) systems when needed to process customer transactions accurately and manage cash handling.
Lead Pawnbroker
Palm Beach Pawn King
North Palm Beach, FL
03.2023 - 01.2025
- Processed inventory updates by moving items from intake status to active, sellable stock in the POS system.
- Managed end-to-end stock workflow, seamlessly transitioning merchandise from secure storage to the sales floor.
- Operated POS systems to process sales transactions, handle cash, and reconcile daily register drawers.
- Provided end-to-end customer service, from item inquiry and appraisal to final purchase processing.
Education
Palm Beach Gardens High School
Palm Beach Gardens, FLSome College (No Degree) - Environmental Science
Palm Beach State College
Lake Worth, FLSkills
- Grocery selection
- Order processing
- Product knowledge
- Customer inquiry resolution
- Cash handling
US Air Force Veteran
- Upheld high standards of operational discipline in a fast-paced, mission-critical environment
- Demonstrated strong adaptability by quickly learning complex systems and procedures
- Exemplified effective teamwork and communication, collaborating with personnel at all levels
Timeline
Personal Shopper
Instacart
01.2026 - Current
Head Night Cook
John Smith Subs
07.2025 - 01.2026
Lead Pawnbroker
Palm Beach Pawn King
03.2023 - 01.2025
Palm Beach Gardens High School
Some College (No Degree) - Environmental Science
Palm Beach State College