Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Projects
Athletics
Relevant Classes And Skills
Timeline
Generic

Nigel Litts

Hartland

Summary

Dynamic and results-driven professional with extensive experience at Walmart as a Personal Shopper, excelling in customer service and grocery selection. Recognized for achieving the highest customer satisfaction ratings on the team, demonstrating strong communication and inventory management skills. Proven ability to multitask and lead effectively, ensuring a seamless shopping experience.

Overview

9
9
years of professional experience

Work History

Personal Shopper-Online Grocery Pickup

Walmart
Hartford
05.2020 - Current
  • Effectively able to communicate with customers and arrange groceries in their vehicle to provide the best experience.
  • Able to accurately pick groceries at a fast, consistent rate, averaging approximately 130 items per hour.
  • Communicate effectively with coworkers to complete tasks efficiently.
  • Assist customers with locating merchandise within the store and find the best suited item to meet their needs.
  • Effectively communicate with coworkers to efficiently and safely moving freight across the store.
  • Trains under management to learn new roles fast and effectively, becoming a well-rounded, versatile associate.
  • Achieves highest number of customer surveys on team with positive feedback multiple weeks.

Soccer Referee

Erin Soccer Club
Erin
04.2016 - 09.2018
  • Gained leadership skills applicable to a future coaching position.
  • Used multitasking skills to make unbiased calls while paying close attention to players, the ball, and spectators.
  • Adhered to the rules and regulations of the game avoid injuries and promote safety.

Education

Associate's Degree - Digital Marketing

Bryant and Stratton College
Wauwatosa, Wisconsin
04.2024

Skills

  • Customer service
  • Grocery selection
  • Order fulfillment
  • Product knowledge
  • Inventory management
  • Customer relationship management

Hobbies and Interests

Flight Training-Beginning lessons in flight school summer 2024

Projects

MARK 240: Portfolio Project-Conversion Rate Project-North Lake Inn Bar and Restaurant, Conducted a SWAT analysis for a small Italian restaurant. Identified useful KPTs including bounce rate, customer volume, and revenue. Simulated A/B testing. MARK 230: Portfolio Project-Pay Per Click-Apple Digital Marketing Campaign, Incorporated SMART goals to increase website traffic and evaluate cost per lead. Created key words to optimize click conversion rates on social media apps and search engines. Utilized Canva to simulate display ads for Apple product. MARK 110: Portfolio Project-Content and Social Media Marketing- Spikeball Social Media Marketing Plan, Researched Spikeball business with attention to company values, market competition, and product marketability. Simulated promotional tweets to increase product revenue.

Athletics

Bryant and Stratton College, Wauwatosa, WI, NJCAA Division II Men's Volleyball Team, Received maximum athletic scholarship for two years., 2023 Offensive player of the year., Devoted 20+ hours per week to athletics while carrying full course load.

Relevant Classes And Skills

  • Content & Social Media Marketing
  • Web Analytics & Reporting
  • Business Principles
  • Marketing Principles
  • Search Engine Marketing & Optimization
  • Mobile & Email Marketing
  • Pay Per Click & Display Advertising
  • Conversion Rate Optimization

Timeline

Personal Shopper-Online Grocery Pickup

Walmart
05.2020 - Current

Soccer Referee

Erin Soccer Club
04.2016 - 09.2018

Associate's Degree - Digital Marketing

Bryant and Stratton College

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