Justin Kieres

● Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

● Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.

● Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

● Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Recruited by Cleveland State University’s Sport and Entertainment Management Program to become a volunteer sales associate for the Cleveland Browns Foundation 50/50 Raffle and helped to generate over $ 500,000 in sales for the 2025 season. Personally sold $9,360 in sales with an average of $1,040 per game.

● Remained knowledgeable about applicable laws governing 50/50 raffles, ensuring ethical behavior in all transactions.

● Developed promotional strategies to increase awareness and achieve sales goals.

● Created new and unique ways to draw in a crowd to sell at peak times.

Some of my numbers $5,235 Giants,$2,295 Bengals,$1,990 Dolphins

● Greeted customers warmly to provide exceptional customer service.

● Bussed tables between courses and load and unloaded trays to expedite tasks.

● Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.

● Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.