JUSTIN KLEMPERER

• Developed and enforced IT policies to maintain compliance with regulatory standards while supporting business objectives.
• Collaborated with cross-functional teams to identify technology needs and develop customized solutions.
• Managed large-scale IT projects, ensuring on-time completion within budget constraints.
• Spearheaded process improvements to increase data integrity, leading to more reliable financial reporting and insights.
• Implemented proactive/reactive cybersecurity measures to protect sensitive information from unauthorized access or theft.
• Oversaw the successful migration of legacy systems to cloud-based platforms for increased flexibility and scalability.
• Utilized advanced data analytics tools to identify trends or anomalies in operational performance, enabling proactive adjustments for improved outcomes.
• Researched and recommended innovative and automated approaches to routine tasks.
• Developed standards, set specifications and complied with federal, state, and local legislation.
• Trained all staff on new software applications and hardware installations, boosting productivity across departments, ensuring clear collaboration.
• Spearheaded process improvements to increase data integrity, leading to more reliable financial reporting and insights.

Full Time - 40hr/week - Reference: Natalie Milner (888-894-3599 Ext 810) [Do not contact]

• Cross-functional collaboration with healthcare providers, lawyers, insurance companies, taxis/logistics and other stakeholders to advocate for over 80+ different individual/patient needs and facilitate access to necessary medical resources.
• Maintain accurate and detailed records of patient interactions, treatment plans, and outcomes to facilitate continuity of care and comply with reporting requirements.
• Advocate for patients' rights and support their healthcare journey by providing guidance, education, and resources to promote informed decision-making and self-management.
• Ensure compliance with healthcare regulations and standards, including HIPAA and other relevant guidelines, to safeguard patient information and ensure confidentiality.

Full Time - 40hr/week - Reference: John White (855-367-9742 ext 729) [Do not contact]

• Engage with members to understand their needs and preferences with high level of detail, proactively addressing concerns and promoting membership retention through exceptional service and support.
• Oversee member services at the front desk, ensuring prompt and secure fulfillment of member needs and access to gym facilities.
• Assist in training security protocols, customer service standards, and operational procedures to uphold high-quality service.
• Coordinated with other departments to address guest needs promptly, enhancing overall satisfaction levels.
• Provided exceptional customer service, resulting in increased repeat business and positive online reviews.
• Resolved conflicts calmly between employees or customers by employing effective communication skills during tense situations.

Part Time - 25hr/week - Reference: Greg Plavidal (720-288-2991) [Can Contact]