Justin Knapp
Oologah,OK
Summary
Hard-working, dependable, passionate proven leader and skilled mechanic at Tate Boys Tire & Service adept in crew leadership and mechanical maintenance. As a dynamic Crew Chief and Tire and Lube Technician at Tate Boys Tire & Service, I excel in mechanical troubleshooting and fostering team unity. My leadership significantly enhanced team efficiency, customer loyalty, superior customer service, and to thrive in fast paced environments.
Overview
3
3
years of professional experience
Work History
Crew Chief
Tate Boys Tire & Service
Catoosa, OK
01.2024 - Current
- Managed team according to company standards and compliance requirements.
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Trained all team members on key roles to maintain flexibility.
- Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
- Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.
- Communicated effectively with clients, addressing concerns promptly to maintain strong working relationships.
- Enhanced team efficiency by implementing streamlined communication protocols between crew members.
Tire and Lube Technician
Tate Boys Tire & Service
Catoosa
02.2022 - Current
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Maintained high standards of cleanliness in the work area to promote a safe environment for both employees and customers.
- Ensured safety of customers'' vehicles by conducting thorough inspections of tires, brakes, and suspension components.
- Assisted team members in completing complex repairs, fostering collaboration within the workplace.
- Educated clients on the importance of regular tire rotations, contributing to increased customer loyalty and repeat business.
- Greeted customers and answered questions about oil changes and other services.
- Obtained quotes for tires from vendors and negotiated prices.
Education
High School Diploma -
Claremore High School
Claremore, OK05.2021
Skills
- Training and mentoring
- Performance Improvements
- Mechanical Troubleshooting
- Crew Leadership
- Staff Training
- Effective Communication
- Team building
- Professionalism
- Proficient Customer Service
Timeline
Crew Chief
Tate Boys Tire & Service
01.2024 - Current
Tire and Lube Technician
Tate Boys Tire & Service
02.2022 - Current
High School Diploma -
Claremore High School