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Associate Principal Engineer

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Dynamic and detail-oriented professional with extensive experience as a PBX Operator at Memorial Hermann Memorial City Hospital. Expert in managing phone systems and ensuring effective communication under pressure. Recognized for strong telephone etiquette and excellent verbal communication skills, consistently enhancing patient care and operational efficiency.

Dynamic Registered Nurse with 13years experience in patient care, excelling in patient assessments and care planning. Proven ability to enhance patient outcomes through effective medication administration and compassionate communication. Skilled in infection control and wound care, fostering a healing environment while advocating for patient needs.


Insightful Laboratory Technician brings dedication to excellence and calm demeanor. Team player trained in laboratory procedures, equipment maintenance and inventory management. Supports lab operations with accurate documentation and organized spaces.

Experienced emergency medical professional with over 7 years in patient care, trauma response, and team leadership. Skilled in life-saving interventions, fostering collaboration, and mentoring staff to ensure excellent patient outcomes in high-pressure environments.

Dedicated bartender and server with a strong commitment to exceptional customer service and a service-oriented mindset. Certified and proven ability to enhance guest experiences through effective communication and a reliable team player attitude.

Results-driven Field Service Manager with over 8 years of experience leading cross-functional teams and delivering complex projects on time and within budget. Proficient in OSHA standards, hazard identification, risk assessments, and developing effective safety training programs. Strong communicator dedicated to fostering a culture of safety and continuous improvement. Proven track record in strategic planning, driving process improvements, and achieving operational excellence. Adept at managing projects from initiation through completion, with recognized strengths in leadership, problem-solving, and aligning project outcomes with organizational goals.

Key Achievements:
1. Client Satisfaction: Implemented proactive communication strategies, resulting in a 20% increase in client satisfaction and a 15% reduction in service-related issues.
2. Cost Optimization: Developed and executed strategies to optimize freight routes, leading to a 12% reduction in transportation costs without compromising delivery timelines.
3. Contract Negotiation: Negotiated favorable contracts with carriers, resulting in a 10% reduction in overall transportation expenses and improved profit margins.
4. Process Improvement: Introduced automated tracking systems, reducing manual errors by 25% and streamlining the overall freight management process.
My expertise in market analysis, contract negotiation, and relationship building, combined with my proficiency in industry-specific software and tools, positions me as an asset to any freight business. I am committed to delivering exceptional service, maintaining a high level of accuracy, and contributing to the overall success of any business partnership that I encounter.

High-performing Customer Service and Sales Specialist with 8+ years of experience in high-volume call centers, omnichannel support, and revenue-generating customer interactions. Proven ability to exceed KPIs including First Call Resolution, Customer Satisfaction, QA scores, and sales conversion. Skilled in identifying customer needs, generating qualified leads, and turning service calls into selling opportunities. Strong communicator with expertise in de-escalation, objection handling, and relationship building. Fully equipped for remote work with a dedicated home office and strong technical proficiency.

Compassionate healthcare professional/registered nurse with exceptional clinical, didactic and leadership skills. Comfortable in fast paced emergent situations and adept in crisis management. Successful in managing time, prioritizing tasks, and exercising the sound judgment required in improving the quality of patient care. Highly proficient in Microsoft Office (All Applications), Azure, Power BI (SQL), Prior Authorizations/Referrals; Policy & Procedure Review, Creation & Implementation; Tableau, IT (Information Technology), Salesforce, Smartsheet, Medical Necessity Reviews, Healthcare Administration, Nursing/Clinician onboarding & training, mentoring, support staff; and many other computer/technical applications and assets.

Registered Nurse: House Supervisor; Charge Nurse; PCU and ICU
Dedicated and well-qualified RN offering 12+years critical care and administration/management. Excels in multidisciplinary team coordination to optimize patient care. Detail-oriented, responsive and proficient in routine care and emergency response. Demonstrates clinical expertise, leadership skills and technical knowledge. Quality-driven with strong interpersonal abilities.

Justin Knight

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Registered Nurse

Registered Nurse

Registered Nurse

Registered Nurse

Registered Nurse

Registered Nurse

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Associate Degree in Nursing - Nursing

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Registered Nurse

Registered Nurse

Registered Nurse

Registered Nurse

Registered Nurse

Registered Nurse

Associate Degree in Nursing - Nursing

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