JUSTIN KNOX
Layne's Reunion Family Restaurant
Boca Raton
18
years of professional experience
Hospitality and customer-service professional with leadership experience spanning restaurant operations, sales, finance, training, and high-volume guest service. Hands-on kitchen manager skilled in scratch preparation, specials development, inventory control, food quality, workflow, and service execution. Proven ability to build rapport quickly, perform under pressure, and deliver polished customer experiences.
Work History
Kitchen Manager
5 Months- Directed day-to-day kitchen preparation and service, maintaining consistency, organization, food quality, and timely execution.
- Created daily specials, recipes, house-made sauces, seasoning profiles, and standardized cook times to enhance menu offerings and improve customer satisfaction.
- Oversaw inventory management, prep levels, and ordering processes to ensure adequate supply for service while minimizing waste.
- Facilitated front-of-house operations by assisting with table service and private events.
- Oversaw kitchen operations, ensuring compliance with health and safety regulations.
Sales Consultant / Finance Manager
9 Years 9 Months- Advanced from automotive sales to finance management by leveraging product knowledge, building customer rapport, achieving sales performance, and guiding complex transactions.
- Presented financing and protection options clearly, handled sensitive financial information, and ensured accurate completion of transaction documents.
- Presented financing and protection options, managed sensitive financial information, and ensured accurate transaction documentation.
- Advanced from automotive sales into finance management based on product knowledge, customer rapport, sales performance, and ability to guide complex transactions.
Bartender/Server
5 Years 3 Months- Crafted diverse cocktails and beverages to enhance customer experiences.
- Developed extensive knowledge of menu items, providing recommendations to guests.
- Maintained bar cleanliness and organization, ensuring compliance with health standards.
- Assisted in training new staff on bartending techniques and service standards.
- Monitored inventory levels, managing supplies to minimize waste and costs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server/Training Server
2 Years 8 Months- Created fine-dining service in upscale environment, guiding guests through menu selections and wine pairings to enhance dining experiences.
- Selected as training server,, supporting onboarding and service-standard development for new team members while reinforcing detailed product and menu knowledge.
- Built strong knowledge of wine service, varietals, regions, flavor profiles, and food-and-wine pairing to provide confident guest recommendations.
Education
High School Diploma
No Degree
Skills
Multitasking and organization
Customer service
Food safety
Inventory management
Staff supervision
Food preparation
Staff training and development
Attention to detail
Team collaboration and leadership
Recipes and menu planning
Goal setting
ADDITIONAL QUALIFICATIONS
Extensive prior food-and-beverage foundation in fine dining, country clubs, banquets, bartending, server training, wine service and food pairing. Experienced with multiple restaurant POS and reservation platforms, including Toast and Resy.
Timeline
Kitchen Manager
Layne's Reunion Family Restaurant
03.2026 - 08.2026Read More
Sales Consultant / Finance Manager
Honda of Murfreesboro
04.2016 - 01.2026Read More
Bartender/Server
O'Charley's Restaurant & Bar
01.2011 - 04.2016Read More
Server/Training Server
Ocean Prime
05.2008 - 01.2011Read More
Robichaud High School
High School Diploma
Read More
Northern Michigan University
No Degree
Read More