Justin Lacow
Sparks
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
15
15
years of professional experience
Work History
Distribution Supervisor-E-Commerce
The Ames Companies
02.2024 - Current
- Supervised a team of 20 that promptly picked, packed, and shipped out customer orders.
- Collaborated with other departments to develop cross-functional solutions for logistical challenges.
- Reduced order processing time with streamlined packing and shipping methods.
- Conducted performance evaluations for direct reports, offering constructive feedback and opportunities for growth.
- Overcame challenging deadlines by prioritizing tasks effectively during peak seasons or unexpected surge in demand.
Supply Chain Supervisor-Receiving
JCPenney
09.2023 - 02.2024
- Supervised a team of20+ members who received and prepped the product and prepared it for sale
- Monitored and tracked productivity to ensure that team goals were met
- Led “Coaching for Growth” with team members to help achieve goals and prepare them for success
- Supported senior leadership by delivering reports outlining performance to drive process improvement
- Developed a process improvement plan to help with a backlog of products that needed a “Value Added Service” to ensure that they could be sold promptly
- Redesigned the training guide for all new hires to ensure they are adequately trained for all assigned tasks
Outbound Processing Senior Supervisor
Patagonia Inc.
02.2023 - 09.2023
- Responsible for25+ employees, which include supervisors and merchandise processors
- Experience with Workday and Warehouse Management Systems "WMS"
- Developed process improvements in our "Value Added Service" system
- Developed and implemented performance tracking to monitor individual and team performances while tracking errors and issues at the same time
- Developed training guides and SOPs for all new hires while assisting with onboarding
- Worked closely with senior management to develop strategies for improving overall productivity levels within the department
Receiving Merchandise Processor
Patagonia Inc.
11.2019 - 02.2023
- Utilized problem-solving skills to resolve conflicts related to merchandise processing activities
- Adhered to company policies and procedures when processing products from our vendors
- Ensured accuracy of all documents related to merchandise processing operations, including inbound paperwork and bills of lading
- Trained with RF scanners and WMS to scan and track cases within the warehouse
- Trained on heavy machinery, such as order pickers, dock stockers, and walkie riders
- Receive and process new cases from vendors to ensure proper counts and make sure cases are in good condition
Operations Manager
FedEx Express
09.2017 - 10.2019
- Responsible for25 employees, which includes Package Handlers, Couriers, and Customer Service Agents
- Responsible for timed entries, scheduling of couriers and C.S.A.'s shifts, and conducting corporate audits to ensure policies and procedures are followed
- Strategized with leadership to stay ahead of changing customer needs and labor planning concerns
- Implemented cost-saving initiatives to reduce overhead costs
- Managed the daily operations of multiple departments to maximize efficiency
Courier/Swing Courier
FedEx Express
03.2010 - 09.2017
- Responsible for knowing and delivering packages on numerous routes within the station and outlying areas
- I also gained experience as an International Specialist, TSA Expedite Specialist, and vehicle auditor
- Also, a safety team member is needed to ensure that procedures and policies are followed correctly and safely
Education
Bachelor of Applied Science (B.A.S.) - Logistics Operations Management
Truckee Meadows Community College
Reno, NV05.2026
Associate In Applied Science (A.A.S.) - Logistics Operations Management
Truckee Meadows Community College
Reno, NV12.2023
Skills
- Professional Development
- Spreadsheet Tracking
- Team Meetings
- Microsoft Office
- Constructive Feedback
- Office Organization
- High-Volume Environments
- Active Learning
- Shipping and receiving
- Performance evaluation
- Supply chain distribution
- Multitasking
Timeline
Distribution Supervisor-E-Commerce
The Ames Companies
02.2024 - Current
Supply Chain Supervisor-Receiving
JCPenney
09.2023 - 02.2024
Outbound Processing Senior Supervisor
Patagonia Inc.
02.2023 - 09.2023
Receiving Merchandise Processor
Patagonia Inc.
11.2019 - 02.2023
Operations Manager
FedEx Express
09.2017 - 10.2019
Courier/Swing Courier
FedEx Express
03.2010 - 09.2017
Associate In Applied Science (A.A.S.) - Logistics Operations Management
Truckee Meadows Community College
Bachelor of Applied Science (B.A.S.) - Logistics Operations Management
Truckee Meadows Community College
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