Justin LaDuca
Lewiston,NY
Summary
Hardworking employee with customer service, multitasking, data evaluation and time management abilities. Excels at critical thinking, problem solving and communication skills, ensuring thorough analysis and clear reporting in tasks.
Overview
6
6
years of professional experience
Work History
Financial Crimes Investigator
KeyBank
Buffalo, NY
07.2024 - 04.2026
- Investigated and managed moderate to high-risk client cases, ensuring compliance with regulatory standards
- Conducted periodic reviews of moderate to high-risk client accounts, enhancing risk assessment processes
- Analyzed wire transfer data for potential AML activity on client accounts, identifying suspicious patterns
Asset Servicing Analyst Associate
Citi Group
Buffalo, NY
10.2022 - 07.2024
- Coordinated claims and fund processing for clients and brokers, improving service delivery timelines
- Processed trade claims and managed client and broker information to facilitate timely resolutions
- Reviewed banking data for claims, ledgers, swifts, and trade accounts to ensure accuracy and compliance
Account Executive
Market Domination LLC
Williamsville, NY
02.2021 - 10.2022
- Managed client accounts and directed production of podcasts and books, ensuring alignment with client goals and enhancing overall satisfaction
- Scheduled guest appearances for client podcasts, leading to increased content engagement and quality
- Addressed client questions and concerns throughout the production process, fostering strong client relationships and trust
- Conducted interview questions for clients that would go on to be featured in various media forms
- Edited and finalized audio for podcast productions
- Collaborated with accounts to create and post social media content, implementing effective strategies for search optimization and audience engagement
- Used Microsoft Office to gather and review client data analysis and information
Photography Production Assistant
Spectrum News Buffalo
Buffalo, NY
02.2020 - 01.2021
- Filmed and edited video segments for televised news stories, increasing viewer engagement through high-quality content
- Enhanced content quality by developing proficiency in camera operation and editing software
- Interviewed players and coaches to craft compelling narratives that resonate with viewers
- Covered Buffalo Bills (NFL), Buffalo Sabres (NHL) and local collegiate athletic events for Spectrum News Sports Network
Education
Master of Business Administration (MBA) -
Coastal Carolina University
Conway, SC05-2019
Bachelor of Science - Sport & Recreation Management
Coastal Carolina University
Conway, SC05-2017
Skills
- Fraud Detection
- Regulatory compliance
- Risk Assessment
- Data analysis
- Data Analysis and Visualization
- Actimize and QMA 20 Software Experience
- Analytical thinking
Timeline
Financial Crimes Investigator
KeyBank
07.2024 - 04.2026
Asset Servicing Analyst Associate
Citi Group
10.2022 - 07.2024
Account Executive
Market Domination LLC
02.2021 - 10.2022
Photography Production Assistant
Spectrum News Buffalo
02.2020 - 01.2021
Master of Business Administration (MBA) -
Coastal Carolina University
Bachelor of Science - Sport & Recreation Management
Coastal Carolina University