Justin Lamb
Vacaville,CA
Summary
Hard working employee with an extensive work history including six years of experience working administrative roles in the U.S. Air Force. Long track record of succeeding to deliver results in fast paced results driven environments. Experience working with systems such as Microsoft Word, Excel, and Adobe PDF. As well as substantial experience working in customer service.
Overview
10
10
years of professional experience
Work History
Delivery Associate
Amazon DSP: Team G Logistics
10.2023 - 02.2024
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Streamlined package handling by organizing parcels for efficient loading and unloading.
- Resolved customer inquiries promptly, directing them to the appropriate department when necessary.
- Conducted thorough pre-trip inspections on assigned vehicles daily, identifying any repair needs immediately.
Unit Ancillary Training Monitor
United States Air Force
07.2017 - 02.2021
- Organized paperwork such as charts and reports for squadron needs.
- Scheduled members for classes for initial or recertification training.
- Certified members in squadron's tracking system once training was accomplished.
- Assisted squadron of approximately one hundred and seventy members with any training needs.
Passenger Service Agent
United States Air Force
07.2015 - 07.2017
- Assisted passengers with signing up for flights.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Oversaw ticketing, gate, and ramp services.
- Tagged baggage and routed to appropriate location for loading and screening.
- Announced flight status updates and information about gate changes over PA system.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Performed flight line duties such as transferring, loading, and unloading baggage onto plane.
- Operated multiple flight line vehicles such as forklift, conveyer, staircase truck, K-loader, and bus.
Kitchen Staff Member
Carl's Jr
01.2014 - 11.2014
Education
Bachelor of Science - Business
Golden Gate University
San Francisco, CA04.2024
High School Diploma -
Marysville High School
Marysville, CA06.2013
Skills
- Team Training
- Detail-oriented
- Responsible
- First Aid/CPR
- Customer service expert
- Microsoft Excel proficient
- Adobe PDF proficient
- Appointment Scheduling
- Verbal and written communication
Timeline
Delivery Associate
Amazon DSP: Team G Logistics
10.2023 - 02.2024
Unit Ancillary Training Monitor
United States Air Force
07.2017 - 02.2021
Passenger Service Agent
United States Air Force
07.2015 - 07.2017
Kitchen Staff Member
Carl's Jr
01.2014 - 11.2014
Bachelor of Science - Business
Golden Gate University
High School Diploma -
Marysville High School
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