Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Lawrence

Evanston,IL

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of clients in dynamic, fast-paced settings.

Overview

8
8
years of professional experience

Work History

Senior Boutique Coffee Specialist

Nespresso
07.2023 - 10.2023
  • Lead sales floor
  • Maintain stock levels
  • Sell machines, capsules, and accessories while reaching monthly KPI's
  • Open and close store
  • Process shipments
  • Balance cash journal using excel
  • Adjust cash journal for online orders that were placed through the store

Cashier/Cook/Dishwasher

Creed On Lake
03.2023 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Customer Service Representative

Zoro Tools
04.2022 - 05.2022
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Use SAP to check stock levels

Package Handler

REM Staffing
12.2021 - 01.2022
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Filled trucks with packages to be delivered by vendors

Busser

Moretti's Ristorante Pizzeria
09.2021 - 12.2021
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

Delivery Driver

DoorDash
01.2020 - 09.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Garden Associate

Home Depot
05.2019 - 08.2019
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Maintained walkways and paths throughout gardens for safe navigation.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.

Temporary Worker

CHEST College Of Chest Physicians
08.2018 - 01.2019
  • Worked fast to complete tasks and meet daily deadlines.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Followed instructions and procedures to complete assigned tasks.
  • Cleaned and straightened work areas to maximize productivity and safety.

Sales Associate/Backroom Processor

HomeGoods
09.2015 - 01.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

No Degree - Accounting And Finance

University of Kansas

High School Diploma -

Mundelein High School
Mundelein
05.2017

Skills

    • Operations Management
    • Marketing
    • Financial Management
      • Sales Techniques
      • Microsoft office
      • SAP

Timeline

Senior Boutique Coffee Specialist

Nespresso
07.2023 - 10.2023

Cashier/Cook/Dishwasher

Creed On Lake
03.2023 - 06.2023

Customer Service Representative

Zoro Tools
04.2022 - 05.2022

Package Handler

REM Staffing
12.2021 - 01.2022

Busser

Moretti's Ristorante Pizzeria
09.2021 - 12.2021

Delivery Driver

DoorDash
01.2020 - 09.2021

Garden Associate

Home Depot
05.2019 - 08.2019

Temporary Worker

CHEST College Of Chest Physicians
08.2018 - 01.2019

Sales Associate/Backroom Processor

HomeGoods
09.2015 - 01.2018

No Degree - Accounting And Finance

University of Kansas

High School Diploma -

Mundelein High School

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Justin Lawrence