Justin Leathem
Caledonia,OH
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Licensed Massage Therapist
Knox Community Hospital
06.2024 - Current
- Maintained client treatment records and designed long-term care programs for return customers.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Provided treatment for medical conditions and injuries through therapeutic massage.
Small Business Owner
JL Massage Therapy
08.2020 - 03.2024
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Account Technician
ServiceMaster
11.2018 - 04.2020
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Worked with clients in order to perform the highest quality work with the least amount of daily disruption.
Account Manager
Preventive Maintenance Medical
01.2014 - 11.2018
- Developed and maintained strong working relationships with professionals within assigned territory.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Recorded accurate and efficient records in customer database.
- Maintained a routine schedule and communication with customers as I traveled around the state performing repairs quickly and efficiently to minimize down time on equipment.
Nuclear Engineer
US Navy
08.2012 - 01.2014
Education
Massage Therapy License - Massage Therapy
American Institute of Alternative Medicine
Columbus, OH04.2020
Skills
- Sports Massage
- Professional ethics
- Physical Strength
- Strong communication
- Evaluation and problem solving
- Time Management
- Attention to Detail
Timeline
Licensed Massage Therapist
Knox Community Hospital
06.2024 - Current
Small Business Owner
JL Massage Therapy
08.2020 - 03.2024
Account Technician
ServiceMaster
11.2018 - 04.2020
Account Manager
Preventive Maintenance Medical
01.2014 - 11.2018
Nuclear Engineer
US Navy
08.2012 - 01.2014
Massage Therapy License - Massage Therapy
American Institute of Alternative Medicine
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