Justin Levine
Orlando,FL
Summary
Passionate hospitality professional with a positive attitude and a track record of delivering exceptional guest service. Possessing superior communication skills, proactively assess guest needs and fulfill both basic and special requests, enhancing their experience and fostering loyalty. With 17 years of industry experience, I have honed my problem-solving abilities, consistently finding creative solutions to ensure guest satisfaction.
Overview
24
24
years of professional experience
Work History
Sales Manager
Fun Spot America
2024.02 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Costumed Character Performer
Costumed Character Performer
2001.01 - Current
- Character performer
Senior Concierge
Hospitality Connect of Florida
2023.01 - 2024.01
- Provided world class guest service, building rapport with guests and assisting in selecting products and entertainment services that match patrons needs
Staffing Recruiting Consultant
HealthCare Support
2021.10 - 2022.10
- Networked continuously to deliver top-quality healthcare candidates for nursing, physician and support staff vacancies
Concierge Supervisor/Lead Concierge
Expedia Local Expert
2013.04 - 2021.04
- Scheduled team members, and ran daily sales reports, also provided world class guest service, building rapport with guests and assisted in selecting products and entertainment services that match patrons needs
Founder and CEO
Tattoo Industries, Inc
2009.01 - 2015.01
- Invented, controlled development, manufacturing, distribution and sales of tattoo color enhancing lotion
Head Lifeguard and Water Safety Instructor
Discovery Cove
2005.07 - 2013.10
- Trained incoming lifeguards, maintaining water safety, CPR and first-aid proficiency of staff, maintaining team morale, ambassador of world class guest service, supervising park aesthetics
Education
Bachelors of Science - Hospitality Management -
University of Central Florida, Rosen College of Hospitality
Orlando, FLSkills
- Conflict resolution
- Recordkeeping
- Customer service
- Coordination
- Time Management
Accomplishments
- Previous Red Cross Lifeguard Instructor certifications
Timeline
Sales Manager
Fun Spot America
2024.02 - Current
Senior Concierge
Hospitality Connect of Florida
2023.01 - 2024.01
Staffing Recruiting Consultant
HealthCare Support
2021.10 - 2022.10
Concierge Supervisor/Lead Concierge
Expedia Local Expert
2013.04 - 2021.04
Founder and CEO
Tattoo Industries, Inc
2009.01 - 2015.01
Head Lifeguard and Water Safety Instructor
Discovery Cove
2005.07 - 2013.10
Costumed Character Performer
Costumed Character Performer
2001.01 - Current
Bachelors of Science - Hospitality Management -
University of Central Florida, Rosen College of Hospitality