Justin Madrid
Raleigh,NC
Summary
Results-driven Team Leader with experience in patient transport and environmental services. Expertise in staff training and collaboration to enhance service delivery and uphold safety standards in critical care environments.
Dedicated Patient Transporter with a strong focus on patient safety and comfort. Skilled in effective communication and teamwork, contributing to efficient patient care delivery.
Compassionate professional with a proven track record in patient transport and safety. Known for maintaining high standards of care while efficiently coordinating patient movements and fostering teamwork across departments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Transporter/ Team Leader
UNC Rex Hospital
11.2025 - Current
- Transported patients safely between departments, ensuring comfort and care throughout the process.
- Assisted nursing staff by preparing patients for procedures and treatments efficiently.
- Maintained cleanliness and organization of transport equipment to uphold hospital standards.
- Collaborated with team members to coordinate timely patient movements within the facility.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Trained new staff on best practices for patient handling and equipment use, fostering a collaborative environment.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
EVS Floor Technician
WakeMed Raleigh Campus
09.2023 - 09.2025
- Operated floor cleaning equipment to maintain cleanliness and safety standards in patient areas.
- Conducted routine inspections of floors to ensure compliance with health regulations.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Collaborated with team members to optimize workflow and enhance service delivery efficiency.
- Responded promptly to urgent cleaning requests from nursing staff to support patient care operations.
Education
High School Diploma -
Manuel Ramos Hernandes
Quebradillas Puerto RICO 06-2016
Skills
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
- Bedside manner
- Basic life support certification
- Staff coordination
- Critical care
- Heavy lifting
- Patient lifting
- Patient relations
- Emergency protocols
- Teamwork and collaboration
- Basic life support
- People management
- Staff training
Certification
BLS
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Transporter/ Team Leader
UNC Rex Hospital
11.2025 - Current
EVS Floor Technician
WakeMed Raleigh Campus
09.2023 - 09.2025
High School Diploma -
Manuel Ramos Hernandes