JUSTIN MANHART
Arkema
WALKER,MI
14
years of professional experience
Detail-oriented Production Technician focused on safety practices and operational efficiency. Achieved certification in key production areas, including waterborne products across multiple tanks. First employee at Grand Rapids Arkema plant to cross-train in production and logistics, showcasing versatility and initiative. Committed to supporting team operations and enhancing productivity through collaboration and flexibility.
Work History
Production Technician
2 Years 3 Months- Conducted quality control inspections to verify product specifications and reduce defects.
- Package finished products into drums and tankers.
- Certified in Building 4 production
- Certified in building 7 water born resin.
- Cross-trained and certified in logistics.
Assistant General Manager
7 Years 1 Month- Inspected work areas, ensuring compliance with safety and sanitation regulations to maintain a safe environment.
- Prepared team schedules and cross-trained staff, enhancing operational flexibility to meet business demands.
- Encouraged patron engagement through promotions, fostering a vibrant social atmosphere.
Customer Service Manager
1 Year 7 Months- Coordinated and oversaw training program for new customer service team members to enhance onboarding experience.
- Monitored team and call metrics, making recommendations and reports.
- Reported losses, employee behavioral issues, customer complaints, and other significant issues to upper-level management.
- Developed strategic plans addressing customer service challenges to drive ongoing improvement.
- Developed and maintained effective working relationships with team members, management, and customers.
- Cultivated employee knowledge and leadership potential through tailored development initiatives.
General Manager
4 Years 4 Months- Managed the performance of team members, conducted performance appraisals, and managed promotion recommendations.
- Maintained an onsite presence to ensure the operations team met all company operational standards.
- Recognized for excellence in building and motivating management and hourly teams.
- Facilitated team motivation initiatives to improve morale.
- Inspired team members to achieve their highest potential through guidance and support.
- Streamlined back office procedures, enhancing hiring and employment processes.
- Assisted manager in developing team schedules to optimize staffing efficiency.
Education
High School Diploma
Graduated in 2003 with two years of tech center training for business management.
Skills
Quality assurance
Safety compliance
Logistics coordination
Training development
Quality control
Employee training and development
Employee relations
Time management
Arkema certification
Timeline
Production Technician
Arkema
05.2024 - CurrentRead More
Assistant General Manager
Tacobell
07.2019 - 2024Read More
Customer Service Manager
Office Depot
09.2017 - 04.2019Read More
General Manager
Subway
01.2013 - 05.2017Read More
Coopersville High School
High School Diploma
Read More