Justin Marshburn
Xenia,OH
Summary
Results-oriented professional with extensive experience in coordinating daily operations and leading interdisciplinary teams to ensure efficient and safe care delivery. Proven track record in monitoring performance metrics, enforcing compliance with regulations, and resolving issues through effective communication with patients, families, and staff. Skilled in developing and implementing marketing and outreach strategies that drive organizational growth.
Overview
16
16
years of professional experience
Work History
Rehab Director
Absolute Rehabilitation / Arbor Rehab
Springfield, OH
12.2018 - Current
- Delivered award-winning customer service while cultivating strong customer relationships.
- Created monthly reports on budgeting, staffing levels, service utilization, and clinical outcomes.
- Supervised healthcare professionals in providing rehabilitative services, ensuring high-quality patient care.
- Oversaw daily operations, including appointment scheduling and inventory management.
- Acted as liaison between physicians, payers, families, and insurance companies regarding patient care issues.
- Monitored patient progress throughout rehabilitation programs to ensure effective recovery.
- Collaborated with interdisciplinary teams to develop individualized treatment plans for patients.
- Ensured compliance with state regulations regarding rehab services within the facility.
Therapy Manager
Concept Rehab
Xenia, OH
06.2018 - 11.2018
- Coordinated home visits and collaborated with LSW to establish transition services.
- Managed treatments alongside administrative tasks to enhance overall productivity.
- Facilitated quality measure reviews and case mix assessments with MDS nurse.
- Educated patients and families on available community resources post-discharge.
Therapy Manager
Absolute Rehab
Englewood, OH
11.2016 - 05.2018
- Attended UR meetings to identify resources for successful home transitions.
- Reviewed patient insurance benefits and managed care plan requirements.
- Communicated with nursing staff to address discharge barriers.
- Provided clinical and administrative support across multiple sites to meet customer needs.
- Educated facility staff on therapy benefits for LTC residents, enhancing caseload.
- Coordinated home assessments to determine needs for transitioning to lower care levels.
Physical Therapist Assistant
CHS Therapy
Dayton, OH
08.2015 - 10.2016
- Delivered treatments in accordance with care plans while ensuring high productivity.
- Assisted therapy manager in updating insurance information and addressing patient needs post-discharge.
- Educated patients on available services upon their return home, enhancing understanding and compliance.
Therapy Assistant
Blue Sky Therapy
Kettering, OH
06.2012 - 04.2015
- Scheduled skilled and outpatient treatments weekly to enhance patient care.
- Created patient resource spreadsheets to identify needs post-discharge.
- Managed therapy documentation and patient PHI in compliance with HIPAA guidelines.
- Obtained facility approvals for therapy services and verified insurance benefits.
Office Manager
Pacific Rehabilitation
Tracy, CA
06.2009 - 11.2011
- Managed weekly therapist schedules and referrals to optimize service delivery.
- Obtained physician orders and clinical documentation for therapy services.
- Verified insurance benefits and prepared documents for claims processing.
- Assisted director with marketing initiatives and relationship-building with referral sources.
Education
Associate of Applied Science - Physical Therapist Assistant
Clark State Community College
OHBachelor of Science - Exercise Science
Cedarville University
OHSkills
- Customer service excellence
- Data analysis
- Budget oversight
- Quality control
- Team collaboration
- Effective communication
- Interdisciplinary teamwork
References
References available upon request.
Timeline
Rehab Director
Absolute Rehabilitation / Arbor Rehab
12.2018 - Current
Therapy Manager
Concept Rehab
06.2018 - 11.2018
Therapy Manager
Absolute Rehab
11.2016 - 05.2018
Physical Therapist Assistant
CHS Therapy
08.2015 - 10.2016
Therapy Assistant
Blue Sky Therapy
06.2012 - 04.2015
Office Manager
Pacific Rehabilitation
06.2009 - 11.2011
Associate of Applied Science - Physical Therapist Assistant
Clark State Community College
Bachelor of Science - Exercise Science
Cedarville University
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