Summary
Work History
Education
Skills
Timeline
Generic

Justin Martinez

Covina,CA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Work History

Express Retail Company

Juvie
11.2023 - 01.2024
  • Increased sales by effectively recommending products based on customers'' needs and preferences.
  • Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Maintained an organized and visually appealing store environment, contributing to a positive shopping experience.
  • Collaborated with fellow associates to achieve team goals and exceed daily sales targets.
  • Assisted in inventory management tasks, ensuring accurate stock levels and timely product replenishments.
  • Developed strong product knowledge, enabling the ability to provide informed recommendations to customers.
  • Resolved customer issues professionally, demonstrating empathy and effective problem-solving skills.
  • Contributed to loss prevention efforts by monitoring potential theft situations and reporting suspicious activities to supervisors.
  • Managed fitting rooms efficiently, maintaining cleanliness standards while assisting customers with size exchanges or additional requests as needed.

Education

Associate of Science - Nursing

Mt San Antonio College
Walnut, CA
07.2027

Skills

  • Brand representation
  • Inventory management
  • Store maintenance
  • Computer literacy
  • Effective communication
  • Multitasking capabilities
  • Goal-oriented mindset
  • Adaptability and flexibility
  • Reliability and punctuality
  • Time management
  • Organizational skills
  • Product knowledge
  • Active listening
  • Conflict resolution
  • Attention to detail
  • Problem-solving abilities
  • Display Setup

Timeline

Express Retail Company

Juvie
11.2023 - 01.2024

Associate of Science - Nursing

Mt San Antonio College
Justin Martinez