Justin Massey
Lauderhill,FLORIDA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
6
6
years of professional experience
Work History
Restaurant Busser
PF Changs Restaurant
02.2023 - Current
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Security
Ross Dress For Less
08.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Shift Leader
Marco's Pizza
09.2017 - 04.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Hollywood Hills High School
Hollywood, FL05.2020
Skills
- Issue Resolution
- Cash Handling
- Staff Training
- Upselling
- Report Generation
- Superior Customer Service
Timeline
Restaurant Busser
PF Changs Restaurant
02.2023 - Current
Security
Ross Dress For Less
08.2021 - Current
Shift Leader
Marco's Pizza
09.2017 - 04.2019
High School Diploma -
Hollywood Hills High School
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