Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Justin Mathiau

Wales,MA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

23
23
years of professional experience

Work History

Special Projects Account Manager

NEIS Collective
07.2015 - Current
  • Put together detailed estimates and proposals for clients
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Coordinated cross-departmental efforts to execute successful delivery of projects
  • Improved overall team productivity by implementing best practices in organization and time management.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.

Union Carpenter

Carpenters Local 336
11.2000 - Current
  • Contributed to successful project completion by reading blueprints and following specific building codes.
  • Assisted in training new apprentices, sharing knowledge of carpentry techniques and best practices within the union community.
  • Collaborated with other construction workers to coordinate projects and streamline process.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
  • Operated forklifts and other heavy equipment.

Project Manager

Lab Solutions Of America
01.2013 - 04.2015
  • Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed and initiated projects, managed costs, and monitored performance.

Education

Journeyman - Carpentry

Carpenters Apprentice Training Center
Millbury, MA

High School Diploma -

Tantasqua Regional Sr High School
Fiskdale, MA
06.1999

Skills

  • Brand Management
  • Account Development
  • Project Management
  • Customer Relationship Management
  • Database Management
  • Order Processing
  • Revenue Generation
  • Field Operations Management
  • Vendor Relations
  • Schedule Management
  • Carpenter Foreman
  • Mechanically minded and inclined

Additional Information

Customer service in one way or another is something have been involved with my whole professional career. What draws me to this position is my passion for performance and the automobile industry. Since high school I have maintained a friendship with Wray Schelin of Pro Shaper Workshop. Here I learned about tool development, metal shaping, and welding. With Pro Shaper I also assisted in sales and promotion at various Swap Meets and car shows, including one at Lars Anderson Auto Museum. I have been working on and tinkering with cars since I 14. My first vehicle was a 76 Chevy C10, since then it have owned and work on many other makes and models. Currently I am going through a 65 Chevy II, It is in bare sheet metal in its current state I rebuilt a 68 327, 10 bolt rear, and will be tackling the Muncie M20 transmission next. It is important to me to do this all myself (with the guidance of others). Working for Moroso would be an opportunity to follow my heart and work for the family that helped light this fire inside me. Thank you for the consideration.

Timeline

Special Projects Account Manager

NEIS Collective
07.2015 - Current

Project Manager

Lab Solutions Of America
01.2013 - 04.2015

Union Carpenter

Carpenters Local 336
11.2000 - Current

Journeyman - Carpentry

Carpenters Apprentice Training Center

High School Diploma -

Tantasqua Regional Sr High School
Justin Mathiau