Detail-oriented team player with strong organizational skills. Hardworking and passionate individual with strong computer skills and an eagerness to serve the community.
Overview
22
22
years of professional experience
Work History
Production Group Leader
Worthington Industries
Westerville, OH
01.2015 - Current
Conducted routine inspections to check quality and compliance with established specifications.
Compiled and analyzed data to determine approaches to improve performance.
Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Prepared reports and technical documentation of day-to-day production processes.
Used Microsoft Office to perform daily duties.
Warehouse Associate II
Cardinal Health
Obetz, OH
02.2013 - 04.2014
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Operated forklift to safely move and safeguard stock and supplies in warehouse.
Collaborated with various departments to manage timely delivery of orders and avoid delays.
Printer Assistant
Advanced Graphics
Grandview, OH
11.2010 - 06.2012
Multi-tasked to keep all assigned projects running effectively and efficiently.
Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
Set up and operated printing press machines.
Reviewed completed orders for quality and accuracy.
Produced high-quality brochures, flyers, four-color artwork and mailers.
Technical Support Representative III
Dish Network
Hilliard, OH
08.2008 - 06.2010
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Documented support interactions for future reference.
Used ticketing systems to manage and process support actions and requests.
Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Translated complex technical issues into digestible language for non-technical users.
Diagnosed and troubleshot hardware, software and network issues.
Gunner
U.S. Army
Fort Polk, LA
08.2002 - 06.2007
Coordinated daily operations for team of ten personnel and established goals for training programs.
Identified parts and services to maintain Field Artillery equipment and provided timely solutions to continue operations.
Operated and maintained $1,000,000,000 worth of heavy vehicles, serialized assets, weapons, machine guns, naval guns and artillery.
Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
Gave individual evaluations based on fitness and combat readiness.