Justin McDonald
Mechanicsville,VA
Summary
Dedicated Managing Partner/General Manager with over 15 years of influential leadership in orchestrating restaurant operations, optimizing productivity, and elevating customer experiences. Adept at creating and maintaining menus to seasonal trends, monitoring dining areas, and nurturing a skilled, motivated staff. Skilled in business development, strategic marketing, and fostering a strong community presence. Known for impeccable service, I am ready to channel my passion and expertise into a new, thriving establishment.
Overview
15
15
years of professional experience
Work History
Managing Partner
Crafted
09.2019 - 09.2024
- Successfully took a restaurant idea from concept to design, build, and open in fifteen months.
- Successfully increased revenue year over year, by creating new menu concepts, cocktails, and with marketing strategies.
- Led a team of 40 employees, providing guidance and support to achieve sales numbers and weekly goals.
- Created trainging procedures to train waitstaff and kitchen staff on proper restaurant procedures.
- Mentored management staff members, resulting in a more cohesive team and increased overall performance.
- Oversaw financial management of the restaurant, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
- Increased customer base by implementing effective marketing strategies and fostering long-term relationships.
- Consistantly promoted the restaurant name and mission in the local community and at related events.
Owner/General Manager
Brewville
10.2015 - 02.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Assistant General Manager
Marty's Grill
01.2010 - 08.2019
- Established and implemented business procedures and process improvements.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Education
Culinary Arts - Culinary Arts
J. Sargeant Reynolds
Richmond, VA05.2006
Mass Communications
University of Richmond
Richmond, VAHigh School Diploma -
Varina High School
Richmond, VA06.1999
Skills
- Revenue Growth
- Strategic Planning
- Operations Management
- Financial reporting understanding
- Social Media Strategy
- Food safety expertise
- Business Planning
- Marketing and Advertising
Timeline
Managing Partner
Crafted
09.2019 - 09.2024
Owner/General Manager
Brewville
10.2015 - 02.2020
Assistant General Manager
Marty's Grill
01.2010 - 08.2019
Culinary Arts - Culinary Arts
J. Sargeant Reynolds
Mass Communications
University of Richmond
High School Diploma -
Varina High School