Justin McKinney
Fort Pierce,FL
Summary
Dynamic Auto Technician with extensive experience at Garys Tradition Auto, excelling in engine diagnostics and electrical troubleshooting. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in maintaining safety compliance while training teams, ensuring operational excellence and minimizing downtime. Committed to delivering high-quality service and efficient solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Auto Technician
Garys Tradition Auto
Port Saint Lucie, FL
09.2018 - 02.2025
- Repaired and replaced worn belts, hoses, brakes, radiators, starters, and additional components as necessary.
- Inspected and tested vehicle systems to ensure optimal functionality.
- Utilized infrared engine analyzers, compression gauges, and computerized diagnostic tools for component testing.
- Maintained certifications and completed training on automotive systems and components.
- Reviewed work orders and collaborated with supervisors to clarify repair needs.
- Diagnosed electrical issues using specialized diagnostic equipment to facilitate repairs.
- Kept detailed records of repairs, labor, and parts utilized for each service.
- Monitored shop equipment to uphold safe working conditions.
Gas Technician
Como Oil and Propane
Vero Beach, FL
08.2022 - 12.2022
- Maintained cleanliness of work areas during and after installation processes.
- Installed, repaired, and maintained natural gas piping systems for residential and commercial clients.
- Verified measurements to determine appropriate piping sizes and configurations.
- Secured pipes by installing supports from ceiling joists.
- Repaired defective components in gas-fired appliances, including valves and burners.
- Conducted gas leak tests in buildings using specialized tools and meters.
- Educated customers on effective maintenance practices for optimal system efficiency.
- Trained personnel on safe usage of gas-powered equipment per manufacturer specifications.
Operations Supervisor
OptumRx
Ft. Pierce, FL
02.2015 - 07.2018
- Trained new employees on job functions and company policies, reducing onboarding time.
- Managed daily operations by scheduling personnel, assigning tasks, and monitoring progress.
- Reviewed employees' work for adherence to quality standards and operational protocols.
- Resolved customer complaints promptly to uphold customer satisfaction.
- Provided support to departments as needed to align with organizational goals.
- Recommended staffing solutions and proposed procedural changes to management.
- Coordinated crisis management efforts to minimize disruptions and ensure business continuity.
- Scheduled maintenance and repair of equipment, ensuring minimal downtime.
Education
High School Diploma -
Saint James Academy
Ft. Pierce, FL09-2011
Skills
- Engine diagnostics and electrical troubleshooting
- Brake inspection and vehicle maintenance
- Gas system installation and parts ordering
- Customer service and communication skills
- Safety compliance and crisis management
- Record keeping and documentation
- Team training and building
- Problem solving and expectations management
- Time management and multitasking
- Attention to detail and organizational skills
- System testing and scheduled maintenance planning
Certification
- Propane certified in the state of Florida
Timeline
Gas Technician
Como Oil and Propane
08.2022 - 12.2022
Auto Technician
Garys Tradition Auto
09.2018 - 02.2025
Operations Supervisor
OptumRx
02.2015 - 07.2018
High School Diploma -
Saint James Academy