Justin Merryman
Lakeway,TX
Summary
Dependable and dedicated professional with over 10 years of experience in construction and customer relations, motivated to continuously improve and achieve goals.
Overview
6
6
years of professional experience
Work History
Field Manager
Tall Drink Rainwater Harvesting
Austin , TX
01.2018 - Current
- Served customers in a friendly, efficient manner following outlined steps of service.
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
- Worked with a team of 5 professionals focused on meeting sales goals.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
- Graded earth and smoothed surfaces as part of finished or finished work.
- Met project demands consistently with an excellent level of workmanship.
- Managed budgets, appointment scheduling, and accounts to improve productivity.
- Coached new hires on company processes with a focus on production speed and quality workmanship.
Quality Inspector
F And P Gutters
Austin , TX
11.2016 - 01.2018
- Inspected gutter systems to industry standards, reporting problems or defects quickly.
- Performed frequent visual inspections to determine an appropriate solution.
- Work with Supervisors and Production managers to resolve issues with workmanship, warranty, and services
- Point of contact for all customers post-sale in regards to warranty and service requests. Manage all warranty and service requests and inquiries
- Schedule me to meet with customers and address their concerns.
- Work with all departments to ensure solutions are implemented in a timely manner.
- Repair or adjust gutter systems when needed to complete work according to the signed contract.
- Regularly adapted my schedule to meet the needs of operations and sales.
Education
Associate of Arts - Construction Management
Truckee Meadows Community College
Reno, NVSkills
- Crew Oversight
- Quality Control
- Technical Drawings
- Microsoft Office 365
- Quickbooks
- Service Minder
- Quality Inspection
- Building and Growing Client Relationships
- Problem-Solving Skills
- Job Site Supervision
- Workload Planning
- Production Optimization
- Residential and Commercial Projects
- Construction Vehicles Operation
Timeline
Field Manager
Tall Drink Rainwater Harvesting
01.2018 - Current
Quality Inspector
F And P Gutters
11.2016 - 01.2018
Associate of Arts - Construction Management
Truckee Meadows Community College
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