Justin Mesa
Doral,FL
Languages
Spanish
Limited Working
English
Native or Bilingual
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Court Monitor
Planet Air Sports
Doral, FL
02.2022 - Current
- Monitored treatment of victims with focus on safety.
- Fielded public issues and complaints.
- Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
- Effectively noted particular rulings, comments and data as requested.
- Provided clear instruction to activity and program participants to deliver fun and safety.
- Operated register to process payments and collect cash payment for order totals.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
Barista
Starbucks
Doral, FL
03.2021 - 01.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Complied with standards for merchandising, stocking and storing product.
- Educated coworkers and customers about new products.
Stocking Clerk
Publix
Doral, FL
05.2019 - 01.2020
- Answered customer questions and provided detailed product information.
- Conducted inventory and restocked items throughout day.
- Completed physical inventory counts each month.
- Checked and pulled defective or expired products from shelves.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained effective team member communication.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Greeted customers and directed to requested products.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Education
Highschool Diploma -
Ronald W. Reagan/Doral Senior High School
Doral, FL06.2022
Skills
- Composure and Emotional Control
- Program Activities
- Activity Planning and Coordination
- Teamwork and Collaboration
- Safety Procedures
- Reading Comprehension
- Customer and Service-Oriented
- Efficient Service
- Closing Procedures
- Cash Register Operations
- Store Merchandising
- Sports and Games
- Daily Schedule Creation
- Treatment Goal Assessment
- Compliance Requirements
- Special Assignments
- Positive Reinforcement Methods
- Corrective Actions
Timeline
Court Monitor
Planet Air Sports
02.2022 - Current
Barista
Starbucks
03.2021 - 01.2022
Stocking Clerk
Publix
05.2019 - 01.2020
Highschool Diploma -
Ronald W. Reagan/Doral Senior High School
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