Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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Justin Miles

Sales Engineer
Silver Spring,MD

Summary

Seasoned cybersecurity and risk management professional with over 12 years of experience in the technology industry, specializing in SaaS, PaaS, and IaaS products and platforms. Proven track record in cybersecurity sales, cloud security, security architecture, and incident response. Extensive background in IT security incident handling, threat analysis, network intelligence, vulnerability management, and risk mitigation. Known for strong analytical skills, exceptional problem-solving abilities, and effective communication. TS/SCI Clearance Eligible.

Overview

9
9
years of professional experience
5
5
Certifications

Work History

Lead Risk Management Consultant

Red Diamond Consultant
1 2023 - Current
  • Spearheaded cybersecurity strategies, advising clients to safeguard critical assets, achieving a 20% reduction in vulnerabilities.
  • Developed and implemented risk assessment methodologies, ensuring compliance with industry standards, enhancing client security posture.
  • Led cross-functional teams in vulnerability identification and risk mitigation, optimizing cybersecurity effectiveness and client satisfaction.
  • Partnered with the sales team to articulate technical solutions to clients, leading to a 20% increase in sales conversions.
  • Conducted product demonstrations and technical evaluations (POVs), successfully closing 15 complex opportunities within the first year.
  • Provided technical briefings and presentations to potential clients, resulting in a 10% increase in customer engagement and retention.
  • Maintained accurate notes and feedback in CRM, contributing to continuous improvement of sales strategies and customer interactions.

Cyber Security Analyst

DISA (ALKU)
7 2021 - 03.2023
  • Applied technical expertise to advise clients on advanced computer network defense capabilities, enabling them to enhance their continuous monitoring, technical analysis, situational awareness, and incident response for highly classified capabilities which resulted in enhanced client network defense
  • Demonstrated and trained clients on tools such as Splunk, FireEye, and Recorded Future, leading to improved cybersecurity alerting, analysis, and situational awareness.
  • Assisted in compliance and policy implementation with clients by developing, implementing, and monitoring compliance with DISA and procedures, ensuring adherence to regulatory requirements.
  • Client Education and Engagement: Briefed upper-level personnel on emerging threats, providing strategic insights and fostering trust through expert knowledge and proactive solutions.

Cyber Security Engineer/Auditor

Apex System Via Pentagon
01.2021 - 07.2021
  • Led client projects, coordinating the development of project plans, supporting documentation, schedules, work breakdown structures, risk management plans, security plans, change management plans, and disaster recovery plans to ensure successful implementation of cybersecurity solutions.
  • Improved client defenses by analyzing cybersecurity incidents, identifying vulnerabilities and signs of intrusion, and providing detailed actionable reports to IT teams, enhancing their overall security posture.
  • Drafted and advised on audit and accountability policies using NIST 800-53 recommendations, helping clients achieve regulatory compliance and strengthen their cybersecurity frameworks.
  • Collaborated with partners, such as Leidos, to draft new policies and plans, providing clients with comprehensive strategies to mitigate risks and enhance their cybersecurity defenses.

Cyber Systems Operator: Information Assurance/System Administrator

United States Air Force
02.2018 - 01.2021
  • Led enterprise-wide IT security operations, help desk management, network administration, and facilities support, ensuring high operational efficiency.
  • Demonstrated proficiency using Java, C++, HTML, PowerShell, Linux, Unix, and Red Hat Linux to support and secure IT environments.
  • Trained junior team members on industry best practices and standards, enhancing team proficiency and adherence to cybersecurity protocols.
  • Utilized Microsoft Azure to build servers in a sandbox environment using Hyper-V, improving testing environment efficiency by 40%.
  • Conducted security clearance pre-validations and enforced compliance with cybersecurity procedures, ensuring 100% adherence to regulatory requirements.

Firewall/Network Security Engineer

United States Air Force
12.2015 - 01.2018
  • Delivered Tier 3 support for service requests and incident management tickets for 200,000+ users, ensuring 99% uptime.
  • Hardened secure network firewalls, proxies, routers, and switches, improving overall network security by 30%.
  • Achieved efficient network analysis using Wireshark, Nessus, and SolarWinds, optimizing troubleshooting processes by 40%.
  • Worked with teams to develop company-wide information assurance, security standards and procedures.

Education

Bachelor of Arts in Communications -

Howard University

Skills

Cybersecurity Sales

Cyber Risk Management

Threat Analysis

Vulnerability Assessment

Risk Mitigation Strategies

Regulatory Compliance

Team Leadership

Analytical Thinking

Problem Solving

Communication Skills

AWS and Azure Proficiency

Programming Languages: Java, C, HTML, PowerShell, Python

Tools: Splunk, FireEye, Recorded Future, Mandiant, SolarWinds, Wireshark, Nessus

NIST Cybersecurity Framework (CSF)

Systems Hardening

Vulnerability Assessment

Incident Management

Project Management

Ethical Hacking

Web Application Exploitation

Forensics

Open Source Intelligence

Certification

CompTIA Security+

Affiliations

Member of Kappa Alpha Psi Fraternity Inc.

Timeline

Cyber Security Engineer/Auditor

Apex System Via Pentagon
01.2021 - 07.2021

Cyber Systems Operator: Information Assurance/System Administrator

United States Air Force
02.2018 - 01.2021

Firewall/Network Security Engineer

United States Air Force
12.2015 - 01.2018

Lead Risk Management Consultant

Red Diamond Consultant
1 2023 - Current

Cyber Security Analyst

DISA (ALKU)
7 2021 - 03.2023

Bachelor of Arts in Communications -

Howard University

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Justin MilesSales Engineer