Hi, I’m
Justin Moore
Kissimmee,United States
Summary
Dynamic culinary professional with extensive experience at Universal Studios, excelling in menu development and kitchen management. Proven ability to enhance customer satisfaction through exceptional food presentation and effective team collaboration. Skilled in cost control and mentoring junior staff, consistently achieving high-quality standards in fast-paced environments.
Overview
16
years of professional experience
Work History
Universal Studios
Senior Cook
02.2023 - Current
Job overview
- Consistently met and surpassed set production goals with outstanding work.
- Implemented proper food handling procedures, ensuring the safety of all dishes served to guests.
- Managed food costs by sourcing ingredients from local suppliers and negotiating pricing agreements.
- Mentored junior cooks, providing guidance on advanced cooking techniques and best practices.
- Streamlined kitchen processes, resulting in faster ticket times and increased customer satisfaction rates.
AdventHealth
Nutritional Service Assistant
08.2018 - 11.2019
Job overview
- Maintained a safe and orderly work environment by promptly addressing spills, broken equipment, or other hazards that could compromise staff or patient safety.
- Supported cost control efforts by accurately recording food usage data for budget analysis purposes.
- Enhanced patient satisfaction by providing customized meal plans catering to individual dietary requirements.
- Upheld strict confidentiality regarding patient information when discussing dietary needs with medical professionals or family members.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Sea World
Line Cook
11.2016 - 08.2018
Job overview
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Walgreens
Customer Service Cashier
12.2013 - 02.2015
Job overview
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Hotcakes Gourmet
Food Service Worker
09.2009 - 06.2012
Job overview
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Education
Eastern View High SchoolCulpeper, VA
High School Diploma from General Studies
06.2010
Skills
- Knife skills
- Frying techniques
- Sanitation procedures
- Food presentation
- Allergen awareness
- Grilling techniques
- Food pairing
- Sauce preparation
- Plating techniques
- Garnishing techniques
- Special diets
- Roasting techniques
- Braising techniques
- Steaming techniques
- Poaching techniques
- Mentoring junior staff
- Cleaning
- Food safety
- Food preparation
- Training and Mentoring
- Sanitation standards
- Cooking
- Food storage
- Staff training
- Food plating and presentation
- Inventory control
- Performance
- Nutrition
- Special events
- Task prioritization
- Team building
- Catering Events
- Relationship building
- Prioritization and organization
- Safe food handling
- Kitchen safety
- Decision-making
- Adaptability and flexibility
- Creative thinking
- Active listening
- Effective communication
- Team collaboration
- Team leadership
- Organizational skills
- Customer satisfaction
- Excellent communication
- Reliability
- Food prep planning
- Multitasking Abilities
- Multitasking
- Team building and development
- Food preparing, plating, and presentation
- Problem-solving abilities
- Attention to detail
- Time management
- Problem-solving
- Customer service
- Teamwork and collaboration
- Teamwork
- Dish preparation
- Food safety procedures
Timeline
Senior Cook
Universal Studios
02.2023 - Current
Nutritional Service Assistant
AdventHealth
08.2018 - 11.2019
Line Cook
Sea World
11.2016 - 08.2018
Customer Service Cashier
Walgreens
12.2013 - 02.2015
Food Service Worker
Hotcakes Gourmet
09.2009 - 06.2012
Eastern View High School
High School Diploma from General Studies
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