Proficient HVAC technician recognized for outstanding customer service and superior skills in HVAC equipment diagnostics and repairs, complemented by carpentry knowledge
Overview
1
1
Certification
14
14
years of professional experience
Work History
General Manager
MBM Management
Wichita
12.2024 - Current
Managed daily operations for 50+ employees, ensuring smooth workflow and operational effectiveness
Oversaw daily operations to ensure smooth workflow and service delivery.
Developed and implemented operational strategies to enhance efficiency.
Managed team performance through regular feedback and coaching sessions.
Coordinated employee schedules and optimized inventory levels to meet operational demands
Service Technician
Appliance Doctor Inc.
Wichita
11.2015 - 04.2024
Installed HVAC systems for residential and commercial units, enhancing indoor climate control
Maintained, diagnosed, and repaired HVAC units for residential and commercial clients, ensuring optimal performance
Repaired small appliances, including toasters and blenders, restoring functionality and customer satisfaction
Head Refrigeration Tech
Premier Food Service
Wichita
08.2012 - 10.2015
Installed and maintained refrigeration systems in commercial food service environments.
Tested, diagnosed, and repaired refrigeration equipment on vending machines to ensure optimal functionality and service reliability
Diagnosed equipment malfunctions and performed necessary repairs on-site.
Set up ice makers to improve beverage preparation efficiency and elevate customer satisfaction
Conducted routine inspections to ensure compliance with safety regulations.
Education
Career Diploma - HVAC
Wichita Technical Institute
Wichita, KS
01-2012
Some College (No Degree) - Accounting, Criminal Justice
Wichita State University
Wichita, KS
Skills
HVAC expertise
Refrigeration system design
System installation
HVAC maintenance
Refrigeration troubleshooting
Diagnostic testing
Compliance inspections
Project management
Customer service
Attention to detail
Adaptability
Troubleshooting skills
ICE Universal Licensed
EPA Universal Licensed
Certification
EPA Universal
ICE Universal
Timeline
General Manager
MBM Management
12.2024 - Current
Service Technician
Appliance Doctor Inc.
11.2015 - 04.2024
Head Refrigeration Tech
Premier Food Service
08.2012 - 10.2015
Career Diploma - HVAC
Wichita Technical Institute
Some College (No Degree) - Accounting, Criminal Justice