Summary
Work History
Education
Skills
Certification
Work Availability
Accomplishments
Timeline
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Justin Moulton

Justin Moulton

Kenai,AK

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Work History

CDL Truck Driver

Weaver Bros., Inc
07.2022 - 08.2024
  • Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
  • Operated with safety and skill to avoid accidents and delays.
  • Enhanced customer satisfaction by maintaining professionalism during pick-ups and dropoffs.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Assisted with training new drivers on company policies, safety protocols, and best practices for CDL truck driving.

Delivery Driver

SYSCO Food Services
05.2022 - 06.2022
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verified accuracy of all deliveries against order forms.
  • Maintained strong relationships with clients through proactive communication and personalized service.

CDL Truck Driver

Weaver Bros., Inc
11.2021 - 02.2022
  • Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
  • Operated with safety and skill to avoid accidents and delays.
  • Effectively utilized GPS and navigation tools to optimize delivery routes, improving overall efficiency in daily operations.
  • Enhanced customer satisfaction by maintaining professionalism during pick-ups and dropoffs.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Contributed to positive company reputation by providing exceptional customer service during interactions with clients.

Bus Driver

Mv Transportation Inc.
08.2021 - 11.2021
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
  • Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.

Equipment Operator

State Of Alaska Department Of Transportation
10.2018 - 10.2020
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Maintained and cleaned equipment after each job and inspected.
  • During winter months, operated various snow removal equipment keeping roadways clear.
  • During summer months, conducted guardrail repairs, sign repairs, mowing operations, and pothole repairs.

CDL Truck Driver

Span Alaska
03.2014 - 09.2018
  • Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Collaborated with dispatchers to optimize delivery schedules, maximizing efficiency in daily operations.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Fostered positive working relationships with regular customers.

Helicopter Mechanic

US Army
08.1993 - 04.2002
  • Followed safety procedures while analyzing issues and working on aircraft.
  • Worked on different types of aircraft from 1993 to 2002 helicopters.
  • Mentored junior mechanics in best practices, contributing to a skilled and knowledgeable workforce.
  • Recorded maintenance actions in aircraft logbooks.
  • Honorably Discharged April 2002

Education

High School Diploma -

Laramie High School
Laramie, WY
05.1993

Skills

  • Customer Relationships
  • Customer Service
  • Customer Retention
  • Efficiency and Time Management
  • Multitasking
  • Dependable and reliable
  • Conflict resolution abilities
  • Class A Commercial Driver's License
  • DOT Compliance

Certification

  • Current Class A CDL with P,S,T,X endorsements; expires 05/31/2030.
  • Transportation Worker Identification Credential (TWIC); expires 01/21/2027.
  • Current DOT Medical Card; expires 10/27/2025.
  • National Flagger Certification; expires 10/26/2026.
  • First Aid, CPR, AED Certification; expires 10/22026

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Earned Class A Doubles, Triples, Hazmat, and Tanker, endorsements.

Timeline

CDL Truck Driver

Weaver Bros., Inc
07.2022 - 08.2024

Delivery Driver

SYSCO Food Services
05.2022 - 06.2022

CDL Truck Driver

Weaver Bros., Inc
11.2021 - 02.2022

Bus Driver

Mv Transportation Inc.
08.2021 - 11.2021

Equipment Operator

State Of Alaska Department Of Transportation
10.2018 - 10.2020

CDL Truck Driver

Span Alaska
03.2014 - 09.2018

Helicopter Mechanic

US Army
08.1993 - 04.2002

High School Diploma -

Laramie High School

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Justin Moulton