Dedicated professional with a proactive approach to business development and customer relations. Proven ability to enhance client satisfaction through effective communication and collaboration with teams. Committed to fostering strong relationships and driving success.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Business Development Specialist
Newton Toyota, Newton Audi
Sussex, New Jersey
03.2026 - Current
Collaborated with sales team to identify new business opportunities and leads.
Conducted market research to understand industry trends and competitor offerings.
Developed relationships with clients to enhance customer satisfaction and loyalty.
Coordinated events and promotions to engage potential customers and increase visibility.
Assisted in creating marketing materials to promote dealership services and products.
Managed customer inquiries and provided timely responses to foster positive experiences.
Trained new team members on best practices for client interactions and sales techniques.
Analyzed customer feedback to recommend improvements in service delivery processes.
Solar Pro
Trinity Solar
Sussex, New Jersey
05.2024 - 09.2025
Engaged customers to identify needs and recommend suitable products.
Demonstrated product features and benefits to enhance customer understanding.
Collaborated with team members to achieve sales targets and improve service quality.
Assisted in organizing promotional events to drive customer interest and traffic.
Provided feedback to management about customer preferences and market trends.
Developed key customer relationships to increase sales.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Generated new sales leads through cold calling and networking activities.
Mountain Creek Resort
Guest Expereience Lead
Sussex, New Jersey
12.2023 - 01.2025
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Collaborated with diverse coworkers to achieve objectives and resolve product and service issues.
Facilitated training sessions that enhanced team skills and fostered collaboration.
Developed training materials to enhance employee skills and knowledge.
Assessed training needs through feedback and performance evaluations.
Proposed innovative ideas and solutions that improved team efficiency and collaboration.
Provided support and guidance to colleagues to maintain a collaborative work environment.