Knowledgeable Case Manager experienced in coordinating care for vulnerable individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
9
9
years of professional experience
Work History
Assertive Community Treatment Case Manager
Southwest Network San Tan ACT Team
11.2021 - Current
Assisting clients with navigating through benefits system when seeking employment, employment assistance with job interview training, resume building, job searching, assistance with obtaining documentation to work and providing ongoing support while employed.
Testifying in court and providing court report deadlines. Advocating for patients and their treatment. coordinating with Judges, Lawyers, prosecutors regarding clients cases.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Behavioral Health Technician
Copa Health
06.2018 - 10.2021
Responsibility to provide observation and documentation on adult and children clients’ behaviors and symptoms to clinical teams, while teaching coping and life skills daily
Coordinate services for clients, engaged in meaningful daily activities
Helped with employment goals, employment needs, job coaching
Implement treatment plans authorized by state guardians and clinicians
Attend and participate in staffing meetings monthly to provide progress reports.
Lot Attendant
heggs auto group
11.2017 - 05.2018
Responsibilities were to keep track of inventory of vehicles at dealership or in storage
Organization of dealership and to maintain fuel in vehicles.
Pest Control Technician
Green mango pest control
06.2017 - 11.2017
Responsibility to deliver and applying chemicals to customers’ homes/business’s, as well as update them on their appointment schedule through phone.
Lot Attendant
San Tan Ford
08.2015 - 06.2017
Responsibility to drive all types of vehicles, as well as drive customers to their work or home
Anytime other members were short staffed I would fill in those positions.
Education
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ
12.2020
Associate of Arts - Liberal Arts And General Studies
Chandler Gilbert Community College
Chandler, AZ
05.2018
High School Diploma -
Queen Creek High School
Queen Creek, AZ
05.2015
Skills
Crisis Intervention
Case Documentation
Problem-Solving
Client Advocacy
Care Coordination
Community Resources
Community Outreach
Intervention Plans
Timeline
Assertive Community Treatment Case Manager
Southwest Network San Tan ACT Team
11.2021 - Current
Behavioral Health Technician
Copa Health
06.2018 - 10.2021
Lot Attendant
heggs auto group
11.2017 - 05.2018
Pest Control Technician
Green mango pest control
06.2017 - 11.2017
Lot Attendant
San Tan Ford
08.2015 - 06.2017
Bachelor of Science - Psychology
Arizona State University
Associate of Arts - Liberal Arts And General Studies
Chandler Gilbert Community College
High School Diploma -
Queen Creek High School
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