Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 15 years of related experience and superior planning and time management abilities.
Overview
13
13
years of professional experience
Work History
Setup Technician
Toyotomi USA
05.2023 - Current
Reviewed production schedule in advance to set priorities and understand sequences.
Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Assembly Line Production Trainer
LB Manufacturing
08.2020 - 04.2022
Mentored new hires, resulting in stronger staff development and increased productivity.
Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Analyzed team performance and identified opportunities for additional training.
Monitored participant workflow and behaviors throughout training process.
Service Manager
Johnny Carino's Restaurant
10.2016 - 01.2018
Resolved customer complaints in professional and timely manner.
Hired, trained and supervised team of service staff members to meet business goals.
Developed and maintained positive relationships with customers to build rapport and trust.
Met with customers to discuss service needs and offer available solutions.
Coordinated with other departments to maintain streamlined and productive workflow.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Assistant Manager
Ocharlies Bar And Grill
06.2010 - 01.2014
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Helped with planning schedules and delegating assignments to meet coverage and service demands.