Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Justin Newhouse

Eau Claire,Wisconsin

Summary

Detail-oriented individual with exceptional communication, crisis management, and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience

Work History

Canine Coach, Rover, and Trainer

Dogtopia
07.2024 - Current
  • Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
  • Maintained equipment and facility to keep animal care environment and tools in good working order.
  • Educated visitors and staff on proper animal care and handling.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Trained animals in behavioral compliance or other special routines or commands.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Conducted training sessions for new personnel.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Communicated with building supervisors using two-way radios, mobile phones and other technological devices.
  • Worked independently and collaboratively to resolve urgent issues.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Established and maintained quality control standards.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Provided coaching and mentoring to employees.
  • Trained and mentored dozens of new personnel hired to fulfill various roles.

Canine Coach

Dogtopia
05.2022 - 05.2024
  • Managed a room of approximately 40 dogs independently.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Communicated professionally with pet owners via phone, email, and text.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.
  • Monitored animals for behavioral problems and signs of health issues.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Assisted with development of animal behavior modification plans.
  • Trained animals in behavioral compliance or other special routines or commands.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.

Warehouse Sorter

Amazon
02.2021 - 04.2021
  • Moved and lifted heavy loads of merchandise.
  • Wrapped pallets in shrink wrap prior to loading.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified integrity of products.

Courtesy Clerk

Hy-Vee
01.2019 - 11.2019
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.
  • Maintained clean and orderly checkout areas by completing general duties, including mopping floors, emptying trash cans and returning carts.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Collected more than two hundred shopping carts from parking lot daily and cleaned and dried soiled and wet carts.

Line Cook

Hy-Vee Hickory House
08.2018 - 01.2019
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Performed routine cleaning procedures across kitchen.
  • Prepared food items such as meats, poultry, fish, and cooked/grilled.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Transitioned between breakfast and dinner service by removing food items and replacing them on time.

Fry Cook

Fresh French Fries
08.2017 - 09.2017
  • Operated deep fryer to cook and prepare fries at a fast rate.
  • Maintained clean kitchen by wiping down counters and sinks, taking out trash and recycling and sweeping and mopping floors.
  • Cleaned and maintained fryers and grills to keep appliances in working condition.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.

Education

High School Diploma -

Cretin-Derham Hall
Saint Paul, MN
06.2020

Skills

  • Crisis Management
  • Technological Fluency
  • Troubleshooting/Problem Solving
  • Outside the box thinking
  • Honest and dependable
  • Self motivation
  • Injury evaluation
  • Equipment disinfection
  • Animal handling
  • Facilities maintenance
  • Creative problem solving
  • Interpersonal communication

Interests

  • Animal Care
  • Audio Engineering
  • Building Computers
  • Graphic Design
  • Home Brewing
  • Jewelry Making
  • Reading
  • Technology
  • Learning new cooking techniques and expanding my culinary skills

Timeline

Canine Coach, Rover, and Trainer

Dogtopia
07.2024 - Current

Canine Coach

Dogtopia
05.2022 - 05.2024

Warehouse Sorter

Amazon
02.2021 - 04.2021

Courtesy Clerk

Hy-Vee
01.2019 - 11.2019

Line Cook

Hy-Vee Hickory House
08.2018 - 01.2019

Fry Cook

Fresh French Fries
08.2017 - 09.2017

High School Diploma -

Cretin-Derham Hall
Justin Newhouse