Ava Gromacki

• Provided attentive care to dogs, ensuring safety and comfort during open play.
• Maintained cleanliness of facilities, adhering to hygiene standards and protocols.
• Assisted in daily feeding routines, monitoring dietary needs for various breeds.
• Engaged with pet owners, fostering positive relationships and addressing concerns effectively.

I worked at Medical Weight Loss during my summers and continued to fulfill periodic requests for them until recently.

• Managed patient scheduling and appointment confirmations to enhance operational efficiency.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Collaborated with medical staff to streamline patient flow and improve overall experience.
• Performed basic book-keeping and inventory tasks as well as working to optimize system efficiency.
• Created Advertising and Deigns for the Clinic's marketing.

• Supervised daily operations to ensure efficient workflow and high-quality service delivery.
• Received the ServeSafe certification, but it is now expired.
• Resolved customer inquiries and complaints, ensuring satisfaction and loyalty.
• Trained and mentored team members on operational best practices and customer engagement techniques.
• Understood all positions and was able to fill in wherever needed.
• Worked alongside fellow team members to efficiently take and complete food and drink orders.

• Assisted guests with inquiries, providing exceptional customer service and enhancing visitor experience.
• Managed front desk operations, ensuring seamless guest check-in and check-out procedures.
• Collaborated with management to streamline communication between departments, improving operational efficiency.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Completed data entry and filing to keep records updated for easy retrieval.

• Efficiently bagged groceries to ensure optimal customer satisfaction and smooth checkout experience.
• Assisted customers by providing product recommendations and answering queries regarding store offerings.
• Maintained cleanliness of work area, adhering to safety standards and health regulations at all times.
• Collected carts from parking lot and designated return locations.
• Pleasantly greeted customers and provided prompt and courteous service.