Summary
Overview
Work History
Education
Skills
Timeline
Generic

JUSTIN NGUYEN

Annandale,Virginia

Summary

Energetic employee effective at handling high workloads in fast-paced environments. Satisfy customers and bring in repeat business by working well with front- and back-of-house teams. Serves diverse needs with friendly, fast support.

Overview

3
3
years of professional experience

Work History

Barista Shift Supervisor

Tous Les Jours Bakery
Annandale, Virginia
11.2024 - Current
  • Managed inventory levels and ordered supplies to maintain optimal stock.
  • Resolved customer complaints promptly, enhancing overall customer satisfaction experience.
  • Closed store by counting money at end of shift, restocking shelves and cleaning work areas.
  • Trained new staff on coffee preparation techniques and customer service standards.
  • Analyzed sales data to identify trends in customer demand and adjust staffing accordingly.

Server/Waiter

Iron Age Korean Steakhouse
Annandale, USA
02.2023 - 10.2024
  • Listened to guest needs and responded promptly for personalized service.
  • Demonstrated hospitality and customer service while greeting tables.
  • Delivered food orders promptly, ensuring correct presentation and temperature.
  • Provided exceptional customer service by addressing and resolving guest concerns or complaints.
  • Maintained knowledge of current menu offerings, ingredients, preparation methods, and dietary restrictions.
  • Followed up with customers to check on food, drinks and requests.

Patient Transporter

Inova Fairfax Hospital
Falls Church, USA
08.2022 - 02.2023
  • Assisted patients with moving out of beds, wheelchairs and stretchers.
  • Talked to patients throughout transport time to comfort and help ease anxiety.
  • Used moveable beds and wheelchairs to transport patients from one area to another.
  • Worked well under pressure in fast-paced environment, prioritizing tasks as needed.
  • Improved patient comfort and compliance with caring, calm attitude.

Education

HIGH SCHOOL DIPLOMA -

Falls Church High School
Falls Church, VA
06.2022

Skills

  • Public Speaking
  • Customer Service
  • Good Work Ethic
  • Reliable & Trustworthy
  • Friendly, Positive Attitude
  • Supervision & Leadership Skill Development
  • Multitasking
  • Team leadership

Timeline

Barista Shift Supervisor

Tous Les Jours Bakery
11.2024 - Current

Server/Waiter

Iron Age Korean Steakhouse
02.2023 - 10.2024

Patient Transporter

Inova Fairfax Hospital
08.2022 - 02.2023

HIGH SCHOOL DIPLOMA -

Falls Church High School

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